There’s no shortage of analysts, pundits and industry watchers who offer ERP system reviews and comparisons. ERP reviews are available at a number of Internet sites including FindAccounting.com, Inside-ERP.com, TopTenERP.org, SoftwareAdvice.com, ERP.com, and BusinessSoftware.com; consulting companies software selection services, and through the APICS professional association, among others.
ERP software comparisons tend to focus on features and functions, along with the technology used and usability / aesthetics of the ERP system. A limited number of individual reviews of specific products are available, but the majority of the competitive information is in the form of comparative charts (grids or spreadsheets), or selection tools that will compare a list of desired features against lists of features contained in the individual products.
Such reviews and comparisons will likely include all of the major vendors and their products, and perhaps some of the lesser-known offerings, as well including SaaS-only products—but will likely not include open source ERP. Reviews may or may not be completely objective. Some reviews, comparisons and commentaries are sponsored by vendors or supported through advertising (even the analyst reviews may be vendor-sponsored and thus suspect). While not actually fraudulent, such sponsored reviews may not be completely unbiased or may be subconsciously colored by the sponsor’s support and/or participation.
It might be helpful to check reviews in the early stages of a system selection process but it’s probably more useful after developing a “short list” of potential suppliers, simply to reduce the number of reviews you’d have to read. Getting to the short list is greatly assisted through the use of a selection tool that will pare down the choices to products that fit your market and your company’s needs.
Reviews are no substitute for due diligence in system selection, but they can be helpful in highlighting features or limitations that might not be on your list. Remember, though, that reviews are prepared in the context of a range of user needs and may not capture the specific product characteristics that are most important to your company, its products, procedures and markets.
You might also find reviews for specific parts of a broader enterprise system, for example MRP reviews or CRM reviews that address only those parts of the system.