In the News

In the News

Applying Traceability Beyond Recalls

Applying Traceability Beyond Recalls

Food Manufacturing - September 28, 2016

For most manufacturers, the No. 1 reason to implement track and trace technology is to manage recalls. This capability can be also be used to improve other aspects of an organization, such as inventory management and quality assurance. This wider application can lead to improved efficiencies, reduced costs and increased customer satisfaction.

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Minimize the Pain, Maximize the Gain of Implementing an MES

Minimize the Pain, Maximize the Gain of Implementing an MES

Industrial Maintenance & Plant Operations - September 21, 2016

Manufacturing Execution Systems (MES) are a valuable asset. Designed to empower operators and promote visibility into manufacturing operations, very often the solutions become complicated; instead of gaining value, the very people who should be benefiting become side-tracked. But MES does not have to be ultra-complex. Aptean's James Wood shares how modern solutions peel back the complexity, and bring real advantages to businesses at many levels.

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Track and Trace: Focus on Allergen Controls

Track and Trace: Focus on Allergen Controls

Food Manufacturing - August 31, 2016

Undeclared allergens have been the leading cause of recall since 2011, accounting for 45 percent of all FDA recalls in 2015, exceeding the total number of recalls for all previous years.  In years past, the FDA had urged manufacturers to avoid unidentified allergens; now the industry is required avoid them as part of the Preventive Controls provisions of the Food Safety Modernization Act (FSMA). The implementation of an integrated ERP system can help a company meet these requirements.

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Mitigating the Risk of Inaccurate Inventory

Mitigating the Risk of Inaccurate Inventory

Manufacturing Business Technology - August 18, 2016

A supplier may have the most sophisticated software, the most experienced personnel, and the proper warehouse inventory to fulfill any demand. However, even with everything in order from the supplier side, without accurate and timely store inventory the risk of stock outs can be high and go unnoticed until the next cycle count at each store. 

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Going Beyond FSMA Compliance

Going Beyond FSMA Compliance

Food Manufacturing - July 26, 2016

An ERP system specifically designed for food manufacturers will benefit a company as they comply with FSMA regulations regarding preventive controls, traceability and documentation.  Forward-thinking businesses are going even further by exploiting the full capabilities of the system in order to improve efficiencies, reduce costs, increase margins and increase customer service levels.

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Enhanced ERP Software Has Met More Users' Needs

Enhanced ERP Software Has Met More Users' Needs

American Metal Market - July 20, 2016

By listening to the customers – and acting upon their suggestions – Aptean has continually evolved its flagship Enterprise Resource Planning (ERP) software to increasingly meet its customers’ needs.  Axis is specifically designed for metal makers involved in melting, casting, rolling, forging, drawing extruding, blanking, leveling and/or slitting. It is serviced by inhouse consultants with broad and deep business and metals industry backgrounds with an average of 20 years of experience.

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Is It Time for Your CRM to Evolve?

Is It Time for Your CRM to Evolve?

Destination CRM - July 08, 2016

Like nature, technology is always moving forward and adapting—and your enterprise applications should be no different.  Users are demanding intuitive navigation, rich analytics, and a robust mobile experience.

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Global Trade Management Compliance Issues

Global Trade Management Compliance Issues

Manufacturing Business Technology - July 05, 2016

Identify the compliance requirements you are subject to, set up programs that make you compliant, and create a common understanding internally and externally about the importance of compliance. It can save you time in multiple ways: valuable time wasted in the supply chain or even time in prison.

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Hidden Risks In Your Supply Chain and How To Navigate Around Them

Hidden Risks In Your Supply Chain and How To Navigate Around Them

Industrial Distribution - June 30, 2016

Take a moment to contemplate Murphy’s Law: everything that can go wrong in your supply chain (SC) will go wrong.  You do not know what the event will be, and you cannot wait, unprepared, for it to arrive. Consider it almost like in a fire drill. You hope you never need it, but you want to know where the weak spots of the plan are. There are four key components to consider as you examine both your readiness, and your SC partners,’ to deal with adversity.

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FSMA Survey Shows Increased Focus on Traceability and Preventive Controls

FSMA Survey Shows Increased Focus on Traceability and Preventive Controls

Food Manufacturing - June 23, 2016

In a recent survey, Aptean asked its customers about the overall impact FSMA would have on their businesses, the effort necessary to comply with the pending rules and the aspects of their business that would be affected the most. The responses were then compared to a similar survey conducted in 2015

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The Impact of FSMA Compliance Comes in Varying Degrees

The Impact of FSMA Compliance Comes in Varying Degrees

Food Manufacturing - May 18, 2016

Even before the Food Safety Modernization Act (FSMA) was signed into law January 2011, food safety has been a major concern for the food industry and consumers.  The Global Food Safety Initiative (GFSI) was established in May 2000 to establish a safer supply chain and regain consumer trust following a number of high-profile food recalls.  Many food manufacturing companies decided to obtain certifications, while others have chosen not to obtain GFSI certifications at all. It wasn’t a matter of being less concerned about food safety; it was simply not a business requirement.  Fast forward to the last quarter of 2015, and FSMA rules have been finalized. The compliance date for many companies is a looming deadline in 2016. What steps are those companies taking to comply with the regulations, and how much of an impact is it having on their organization?  

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ERP Takes on a Bigger Role in Managing Supply Chains

ERP Takes on a Bigger Role in Managing Supply Chains

Food Logistics - May 17, 2016

All players in the food supply chain–growers, processors, packers, distributors, transporters, retailers and foodservice operators–have to collect more product information than ever and organize it for more uses. Software systems help companies manage these tasks. But as companies grow and the tasks become more complex, companies turn to enterprise resource planning (ERP) software, which allows them to manage data for multiple business activities such as product planning, cost analysis, manufacturing, service delivery, marketing, sales and more.

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Last Minute Tips for FSMA Compliance

Last Minute Tips for FSMA Compliance

Food Manufacturing - April 18, 2016

With stronger industry standards, like the FDA’s Food Safety Modernization Act (FSMA) in place, food manufacturers are beginning to feel more pressure as it relates to their food safety and preventative processes.  The FDA now has seven final rules to achieve preventive and risk-based standards surrounding everything touching the food supply chain, including packing, processing and distribution of foods.  Although these regulations are absolutely vital to ensure the safety of consumers, managing the necessary changes as a manufacturer is challenging. If you find you are one of the many companies struggling to navigate the road to FSMA compliance, the following are tactics to focus on ahead of the final deadline.

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Food Safety Modernization Act- Not Just a One-Way Ticket

Food Safety Modernization Act- Not Just a One-Way Ticket

Supply & Demand Chain Executive - March 31, 2016

When someone reports a foodborne illness, the immediate response is to figure out where the contamination occurred and issue a recall. As the Food Safety Modernization Act (FSMA) is coming into play, the focus in the food industry will go from responding to contamination to preventing it. FSMA is also increasing the need to track what happens to food across the entire supply chain.  Many producers, manufacturers and retailers have product tracing systems already in place; however, they vary on the amount of information the system records and how far forward or backward in the supply chain the system tracks.

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One Up and One Back- FSMA's Round Trip Ticket Through the Supply Chain

One Up and One Back- FSMA's Round Trip Ticket Through the Supply Chain

Food Manufacturing - March 17, 2016

Tracking your food across the total supply chain ensures that manufacturers and distributors take a “one up and one back” approach. This approach enables everyone to know where it came from (one back) and who it was sold to (one up). Confirming the integrity and safety of your food is not just an issue of what happens inside the manufacturing walls anymore. It’s all about being able to promptly respond to a recall during the unfortunate event of a food safety issue, mock recall or demonstrate compliance.

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More staff or more efficient staff?

More staff or more efficient staff?

Sales Iniitative - February 17, 2016

Staff on the frontline are the face of your company, and customer service staff in particular have the important role of putting things right when they go wrong. If a customer has a poor experience here, it could make or break their relationship with you.

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Using Technology to Stay Proactive Will  Help Manufacturing Navigate the FSMA in 2016

Using Technology to Stay Proactive Will Help Manufacturing Navigate the FSMA in 2016

Food Manufacturing - February 15, 2016

With stronger industry standards in place — like the FDA’s Food Safety Modernization Act — food and beverage manufacturers will see a huge emphasis in 2016 on preventative measures. The FSMA’s mission is to put prevention at the forefront — meaning the overall goal is trying to proactively prevent a problem or recall before having to implement the processes and procedures to fix it, also known as Hazard Analysis Critical Control Point.  Although some food and beverage manufacturers aren’t yet equipped to handle growing consumer concerns and compliance demands, they are already starting to feel the heat.

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Big Data:  The Right Prescription for Providers and Patients

Big Data: The Right Prescription for Providers and Patients

Health IT Outcomes - February 09, 2016

From medical charts and prescriptions to financial and insurance information, patients generate a lot of data throughout their lifetimes. Some of that data is structured. However, even within sophisticated healthcare organizations, most of it — paper documents, ad hoc emails, data created through monitoring devices, for example — is not. As healthcare moves toward more of an evidence based model, data will play more of an instrumental role. Now more than ever, it’s important for healthcare providers to realize organizational success has less to do with how much data they gather and more to do with how data is utilized.  

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Bringing Back The Human Factor To Manufacturing

Bringing Back The Human Factor To Manufacturing

Manufacturing Business Technology - February 05, 2016

In an age of increasing technological sophistication in manufacturing processes, its people are the most important and valuable resource a company possesses. The human element is what dictates true operational efficiency – that is, if it can be optimally integrated into a business’ production practices.

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Majority of manufacturers feeling impact from FSMA

Majority of manufacturers feeling impact from FSMA

Food Quality News - January 14, 2016

More than three-quarters of manufacturing customers have experienced some level of impact from the Food Safety Modernization Act (FSMA), according to Aptean. The enterprise software provider found a majority (81%) of customers surveyed are experiencing some effect from the regulations. Respondents listed traceability, supplier and facility audits, HACCP/preventative, corrective actions and product recalls as the five areas of operations that have been impacted the most.

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Four CRM Trends for 2016

Four CRM Trends for 2016

Destination CRM - January 06, 2016

Trend predictions are useful to investigate as you look ahead to how your organization should operate in the upcoming years. What to do with these trends in 2016 can be one of the keys to your organization's success this year and for the foreseeable future.

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Manufacturing Execution Systems and the Human Factor

Manufacturing Execution Systems and the Human Factor

Materials Handling World Magazine - October 05, 2015

Aptean's Director of Factory and Activplant Product Lines, James Wood discussion manufacturing execution systems (MES) and incorporating people into the processes. "Effective MES software directly involves production personnel. It is not about simply having staff to oversee the production processes, performing simple repetitive tasks in a continuous cycle; it is about empowering these staff with MES solutions that put the spotlight on them, their abilities and their personal performance levels."

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ERP Lessons Learned

ERP Lessons Learned

Manufacturing Business Technology - September 18, 2015

Paradise Tomato Kitchen's IT Director, Ryan Swain talks about selecting the right ERP for their business. "As ERP technology has evolved through the years, it's become a vital part of our business. Its visibility, accuracy and real-time management have improved our overall operational efficiency."

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The debate: How is fintech changing the ways financial institutions operate?

The debate: How is fintech changing the ways financial institutions operate?

Business Reporter - September 13, 2015

A panel of experts including Aptean's Respond product director, Duane George give their thoughts on the ways technology is changing the ways financial institutions work.

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Is it Time to Recall your Recall Process?

Is it Time to Recall your Recall Process?

Supply & Demand Chain Executive - September 11, 2015

Aptean's Vice President of Solution Consulting, Jack Payne discusses how to reduce the number of recalls with track and trace technology. "When it comes to reducing the number of food recalls, preparation is prevention's greatest ally. Continual process refinement paired with the proper use of track and trace technology can greatly reduce the occurance and effects of food safety issues."

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IFAs at risk of hefty costs without robust complaints system

IFAs at risk of hefty costs without robust complaints system

International Adviser - September 10, 2015

Financial advisers could be faced with large costs if they fail to adopt a holistic system for handling complaints before next year's reform, industry players have been warned.

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Why complaint handling is more important than ever for the insurance industry

Why complaint handling is more important than ever for the insurance industry

MYCUSTOMER - September 03, 2015

With a financial watchdog soon introducing complaints reports, insurance firms must step up. Aptean's Vice President of CRM products, Matt Keenan discusses the importance of complaints management.

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Nurturing your CRM Program: Growing from Infancy to Adulthood

Nurturing your CRM Program: Growing from Infancy to Adulthood

Qualified Remodeler - August 31, 2015

The technology and processes we use day to day, such as our CRM programs, need the same care and attention to flourish, just as we did in our own infancy, so they can provide the best experience possible for users, customers and the company overall.

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Computing the Odds

Computing the Odds

American Metal Market - August 31, 2015

The whole name of the game is about visibility into your inventory, and you can manage your inventory better with the right ERP software.

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Integrate CRM and ERP for Better Intelligence

Integrate CRM and ERP for Better Intelligence

Destination CRM - August 31, 2015

Businesses benefit when information flows freely between systems.

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Why Local Is Vital, Even for National Brands

Why Local Is Vital, Even for National Brands

Huff Post - August 27, 2015

In Aptean's ACARE program employees volunteer their time to raise awareness and money for lots of different causes from providing food for orphanages and planting trees in Bangalore, to cleaning up trails in Atlanta and and collecting food for the homeless in England.

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Aptean Unveils Revamped Made2Manage ERP

Aptean Unveils Revamped Made2Manage ERP

MarTech Advisor - August 25, 2015

Aptean, the Complaints Management, CRM, ERP and Supply Chain software applications enabler has announced the introduction of Made2Manage 7.5, its latest ERP offering.

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Paradise Tomato Kitchens deploys Aptean’s Factory MES to gain more visibility over three processing plants

Paradise Tomato Kitchens deploys Aptean’s Factory MES to gain more visibility over three processing plants

Food Production Daily - August 07, 2015

Paradise Tomato Kitchens has improved its overall operational efficiency by installing Aptean’s Factory MES to gain more visibility over three processing plants; two in Louisville KY, and one in Los Banos CA. in the US.

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Data Analytics Help Food Company Spot Bottlenecks and Defects

Data Analytics Help Food Company Spot Bottlenecks and Defects

CIO Magazine - July 30, 2015

Berner Food and Beverage deploys predictive analytics to increase operational efficiency and manage product defects.

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Sales Force Automation Tools Ranked in Gartner Magic Quadrants

Sales Force Automation Tools Ranked in Gartner Magic Quadrants

CRM Daily - July 23, 2015

Aptean has stabilized, Gartner says, since it acquired Pivotal CRM from CDC Software. The improved 6.5 release features a cloud delivery option through Amazon Web Services. Its strengths are configuration and extensibility, customer loyalty, and Microsoft centricity.

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Aptean Updates Respond for Financial Services

Aptean Updates Respond for Financial Services

CRM Daily - July 07, 2015

Aptean has released Respond 6.0, its complaints and feedback management offering. The new version delivers increased functionality to help companies further improve interaction with customers, deliver timely case resolutions and stay in compliance with constantly changing Financial Conduct Authority (FCA) and Consumer Financial Protection Bureau (CFPB) regulations, among others.

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The Road to Success: 100 Great Supply and Demand Chain Projects

The Road to Success: 100 Great Supply and Demand Chain Projects

Supply and Demand Chain Executive - June 26, 2015

Aptean customer, Berner Food and Beverage is recognized as one of the top 100 Supply and Demand Chain Projects in 2015.

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Top CRM Software Awards 2015/16

Top CRM Software Awards 2015/16

CSM Magazine - June 22, 2015

Aptean's Pivotal CRM was selected by ISM Inc., Customer-Centric Strategic Advisors, as a Top 15 CRM Enterprise Software Award winner for 2015-16.

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Enhanced Options for CRM

Enhanced Options for CRM

Manufacturing Today - June 17, 2015

Aptean has launched Pivotal 6.5, the latest version of its enterprise class CRM (Customer Relationship Management) solution designed to address a wide range of business challenges across all areas of CRM, including sales automation, marketing management and customer service delivery.

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Podcast: What Blue Bell Should Have Done Differently

Podcast: What Blue Bell Should Have Done Differently

Technology Advice - June 15, 2015

Jack Payne, VP of Solution Consulting and Ross ERP product manager at Aptean, an enterprise software applications provider sits down to share his thoughts on everything from the future of ERP, how food service companies can benefit from software, and the state of food service policy.

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Track and Trace Technology: One Cure for the Common Recall

Track and Trace Technology: One Cure for the Common Recall

Food Manufacturing - June 12, 2015

Jack Payne, Vice President of Solutions Consulting at Aptean discusses how track and trace technology can save your brand reputation, especially in the event of a mass recall and be recognized as a trusted change agent in the food and beverage industry.

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The Morning Leverage: Private Equity, the Next Generation?

The Morning Leverage: Private Equity, the Next Generation?

The Wall Street Journal - June 12, 2015

Aptean an enterprise software company backed by Vista Equity Partners, acquired software services business Vision Information Logistics from Cinram Group Inc., a media development and delivery services company that is backed by Najafi Cos., writes Chitra Vemuri.

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Aptean Acquires Vision Software Solutions

Aptean Acquires Vision Software Solutions

MARTECH ADVISOR - June 12, 2015

Enterprise application software company Aptean has acquired the Vision® software solutions business operations from associates of Cinram Group Inc. Vision delivers cloud-based Business Intelligence and Supply Chain Inventory Management for Fortune 100 companies across electronics, home entertainment and publishing. It records and manages inventory data and information for over 47,000 stores and 100 retailers in 18 countries.

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The Blame Game: Complaints Handling in Financial Services

The Blame Game: Complaints Handling in Financial Services

ProfessionalAdviser.com - June 08, 2015

In response to the FCA’s complaints handling consultation paper, software provider Aptean brought together an industry focus group to gauge reaction. Duane George, Aptean Respond Product Director explains.

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Get Back to the Basics: A CRM Approach

Get Back to the Basics: A CRM Approach

ForResidentialPros.com - June 05, 2015

Matt Keenan, vice president of CRM product management at Aptean explains how to use your CRM in getting back to the basics with your customers. He discusses how you can use your CRM tools to slow down and get to know what your customers want you to know.

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Aptean Launches Analytics for Metals Industry Customers

Aptean Launches Analytics for Metals Industry Customers

Atlanta City Biz List - June 03, 2015

Aptean has announced the launch of Aptean Analytics for Metals. Powered by analytics leader QlikView and supporting Aptean’s Axis ERP solution, Aptean Analytics delivers graphical dashboards designed to provide actionable insights for metals producers, processors and service centers.

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Financial industry concerned over FCA complaint reforms

Financial industry concerned over FCA complaint reforms

International Adviser - May 28, 2015

Duane George, Respond product director speaks on the concerns that the UK financial services industry has expressed over the additional workload and costs likely to be created by the Financial Conduct Authority's proposed reforms to the way complaints are handled.

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Cloud-based MES/ERP -- No longer an oxymoron

Cloud-based MES/ERP -- No longer an oxymoron

Food Engineering - May 26, 2015

ERP expert Jack Payne gives insight on making the move to a cloud based ERP solution.

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What Can A Comprehensive Traceability Solution Do For You?

What Can A Comprehensive Traceability Solution Do For You?

Food Online - May 26, 2015

Jack Payne explains how the right traceability solution enables businesses to better understand, prepare for, and exceed both regulatory compliance and consumer satisfaction.

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Women in STEM Leadership & the VC World

Women in STEM Leadership & the VC World

Dana Barrett Show - May 14, 2015

Aptean CEO Kim Eaton talks about women in STEM leadership and corporate culture on the Dana Barrett Show.

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Anticipating the Future of Financial Services Customer Complaints Handling

Anticipating the Future of Financial Services Customer Complaints Handling

CSM - May 11, 2015

Duane George, Respond Product Director, discusses the key findings of a financial services user group's response to the Financial Conduct Authority's Consultation Paper on Improving Complaints Handling.

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Mentor Women for STEM Roles

Mentor Women for STEM Roles

The Atlanta Journal Constitution - April 30, 2015

Aptean CEO, Kim Eaton speaks in a guest column piece for the Atlanta Journal Constitution about mentoring women to become passionate and driven leaders, especially within the science, technology, engineering and math (STEM) industry.

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Kim Eaton Interview

Kim Eaton Interview

Atlanta Business Radio X - April 27, 2015

Aptean CEO, Kim Eaton joins Atlanta Business RadioX to discuss the Aptean's business strategy and growth, available product lines and the partnerships the company develops with its customers.

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Aptean: Response Time, Accuracy and Flexibility Key in Traceability System

Aptean: Response Time, Accuracy and Flexibility Key in Traceability System

FoodQualityNews.com - April 24, 2015

Vice President of Solution Consulting, Jack Payne speaks to Food Quality News about the importance of track and trace technology within the food and beverage industry - important to protect the brand, manage a recall and minimize risk.

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Fight of the Century - IT Style: Single-Vendor versus Best of Breed

Fight of the Century - IT Style: Single-Vendor versus Best of Breed

ForResidentialPros.com - April 01, 2015

Vice President of CRM, Matt Keenan talks about the differences between a Single-Source Vendor and Best of Breed and reviews the pros and cons of each.

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Is Your Efficiency Tracking System Actually Efficient?

Is Your Efficiency Tracking System Actually Efficient?

Food Manufacturing - March 19, 2015

Jack Payne talks about fixing the communication breakdown within your process manufacturing solution by transforming a paper-based system into an integrated MES on the factory floor combined with your wider ERP application.

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 A Two-Tier ERP Strategy - The Right Solution For The Right Customer

A Two-Tier ERP Strategy - The Right Solution For The Right Customer

Manufacturing Business Technology - March 16, 2015

Jack Payne discusses multi-tier ERP strategies for process manufacturing success at both the plant and part of a larger corporate team.

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Making Complex Enterprise data Simple With Analytics

Making Complex Enterprise data Simple With Analytics

Modern Metals - March 01, 2015

Peter Weymouth talks about how incorporating an analytics solution tailored for the metals industry into your ERP system will help you turn raw data into actionable insights that can help you streamline operations, increase productivity and reduce costs.

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KMWORLD 100 Companies That Matter in Knowledge Management

KMWORLD 100 Companies That Matter in Knowledge Management

KMWorld Magazine - March 01, 2015

Aptean has been named to the 2015 KMWorld 100, an annual list of the “Companies That Matter in Knowledge Management.” The KMWORLD 100 is the result of a year-long collaborative effort among a select group of colleagues, analysts, system integrators and users.

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Tech Tuesday: The B2B Customer Experience

Tech Tuesday: The B2B Customer Experience

The Dana Barrett Show - February 24, 2015

Aptean CEO, Kim Eaton joined Dana Barrett's live radio show for her Tech Tuesday special, covering the B2B customer experience.

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Help your buyer find their dream home with a tailored customer experience

Help your buyer find their dream home with a tailored customer experience

For Residential Pros - February 09, 2015

Matt Keenan talks about using your CRM tool to provide an easy, comprehensive home buyer experience all the way through post sale.

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Cover Story Extra: 'Suite' Success for Berner Food & Beverage

Cover Story Extra: 'Suite' Success for Berner Food & Beverage

Food Manufacturing - February 09, 2015

This Cover Story Extra examines Berner's use of Ross ERP, Factory MES and Pivotal CRM technology across all aspects of its operation.

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The New Age of Sales - How to become a sophisticated seller in 2015

The New Age of Sales - How to become a sophisticated seller in 2015

Destination CRM - February 06, 2015

Matt Keenan talks about how tools such as CRM give sales executives the capability to develop stronger relationships with prospects and ultimately win customers for life.

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What are you running your business with? Is it ERP?

What are you running your business with? Is it ERP?

Mint Jutras - January 30, 2015

ERP Expert Cindy Jutras analyzes the ERP industry via Aptean, SAP and Oracle.

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BI for Business Results

BI for Business Results

SOFTWARE Magazine - January 13, 2015

Aptean’s Jennifer Sherman discussed the value of actionable data in a company’s operations process.

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 Aptean Respond Complaints Management Wins 2015 CUSTOMER Product of the Year Award

Aptean Respond Complaints Management Wins 2015 CUSTOMER Product of the Year Award

CUSTOMER Magazine - January 12, 2015

The Aptean Respond Complaints Management solution was named as a winner of the 2015 CUSTOMER Product of the Year Award, presented by CUSTOMER magazine.

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People on the Move: Kim Eaton

People on the Move: Kim Eaton

Atlanta Business Chronicle - January 08, 2015

Aptean has appointed Kim Eaton as Chief Executive Officer. Eaton joined Aptean in August 2014 as Chief Operating Officer, overseeing all aspects of Aptean’s global operations.

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CMC Fire and Rescue Equipment Manufacturer Improves Operations Process with Aptean

CMC Fire and Rescue Equipment Manufacturer Improves Operations Process with Aptean

Fire Engineering - December 03, 2014

CMC Rescue and ERP expert Cindy Jutras discuss the value of an integrated ERP for discrete manufacturers.

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Retaining Home Buying Customers for Life

Retaining Home Buying Customers for Life

For Residential Pros - November 24, 2014

Aptean Vice President of CRM Matt Keenan writes about the value of a comprehensive CRM solution for Home Building companies.

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Mobile CRM: online and in-hand

Mobile CRM: online and in-hand

Credit Union Management - November 24, 2014

Aptean Pivotal CRM customer Farm Credit Mid-America talks about the mobility capabilities of its CRM processes.

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Tech Niche: Software - Process Manufacturing Suite

Tech Niche: Software - Process Manufacturing Suite

Food Manufacturing - November 17, 2014

Aptean’s Process Manufacturing Suite is featured in the November issue.

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VW use customer feedback to improve service processes

VW use customer feedback to improve service processes

Business Car Manager - November 05, 2014

Volkswagen Financial Services talks about why they selected Aptean’s Respond Complaints Management solution.

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Aptean featured in FORTUNE Magazine

Aptean featured in FORTUNE Magazine

FORTUNE Magazine - November 05, 2014

FORTUNE profiles the evolution of Aptean’s business applications following the launch of the company in 2012.

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Aptean Senior Vice President Jen Sherman Featured

Aptean Senior Vice President Jen Sherman Featured

Atlanta Business Chronicle - October 31, 2014

Aptean Senior Vice President Jen Sherman is featured in the Atlanta Business Chronicle, highlighting one of her many hidden talents.

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Quicker customer complaint resolution

Quicker customer complaint resolution

KM World - October 13, 2014

Volkswagen Financial Services Selects Aptean’s Respond.

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Warehouse automation systems help control inventory

Warehouse automation systems help control inventory

Dairy Foods - October 11, 2014

Aptean’s Factory MES improves daily work control practices for dairy processors.

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6 Tips to Manage the Member Experience

6 Tips to Manage the Member Experience

Credit Union Times - October 06, 2014

Aptean’s Matt Keenan writes about how CRM solutions can improve Credit Union customer service.

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Aptean Pivotal CRM Certification Report

Aptean Pivotal CRM Certification Report

Technology Evaluation Centers - October 03, 2014

Free download of TEC’s official certification of Aptean Pivotal.

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Regulation as an Opportunity

Regulation as an Opportunity

Inbound Logistics - September 22, 2014

Aptean’s Par Wetterlöf discusses the benefits manufacturers can see from real-time transaction control.

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Moving Off and Moving Up

Moving Off and Moving Up

ChainLink Research - September 18, 2014

Aptean’s Danna Nelson discusses customer training during ERP implementations.

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Transitioning from paper to real-time operations

Transitioning from paper to real-time operations

Manufacturing Automation - August 29, 2014

Aptean’s Roy Thomas writes about the opportunities that a Manufacturing Execution System can provide.

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Aptean Works to gain an Edge

Aptean Works to gain an Edge

TMC Media - August 22, 2014

TMC editor Paula Bernier discusses her Edge experience and interviews Aptean’s Paul Ilse and Matt Keenan.

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Pivotal CRM Is Now a TEC Certified Solution

Pivotal CRM Is Now a TEC Certified Solution

Technology Evaluation Centers - August 18, 2014

TEC is pleased to announce that Pivotal CRM—an Aptean product—is now one of Technology Evaluation Centers’ (TEC’s) customer relationship management (CRM) certified solutions and is available for evaluation online in the Customer Relationship Management (CRM) Evaluation Center.

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Legacy network - ERPs and Service Centers

Legacy network - ERPs and Service Centers

American Metal Market - August 06, 2014

Aptean’s Peter Weymouth is quoted about service center ERP processes in the metals industry.

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Customer Analysis Solutions - Customer Magazine

Customer Analysis Solutions - Customer Magazine

TMC Media - July 24, 2014

Aptean Analytics features Business Intelligence dashboards and analytics for a wide range of vertical markets and is powered by the QlikView Business Discovery platform. Aptean Analytics is integrated across Aptean’s portfolio of products to provide end-to-end BI for process manufacturing, discrete manufacturing, and financial services.

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2014 Press Day Interview with Jen Sherman

2014 Press Day Interview with Jen Sherman

TMC Media - July 15, 2014

Aptean Senior Vice President Jen Sherman talks about Aptean’s new “Where Software Works” brand identity and discusses customers The Cheesecake Factory and Ford Motor Company.

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Executives Speak Out on Digital Marketing

Executives Speak Out on Digital Marketing

HUB Magazine - June 27, 2014

University Federal Credit Union share how Aptean’s CRM systems helps them issue and close from 12,000 to 20,000 service requests a month.

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Steel Seen Inefficient User of IT Tools

Steel Seen Inefficient User of IT Tools

AMM.com - June 24, 2014

Ron Greco, director of sales for Axis ERP, says cloud computing, data analytics and mobile platforms are slowly coming into play in the steel industry.

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Enterprising Manufacturer Grows Into Forging

Enterprising Manufacturer Grows Into Forging

Forging Magazine - June 23, 2014

Aptean customer Perryman Co. shares its history of success with Aptean’s Axis ERP.

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Focused CRM, ERP, and SCM

Focused CRM, ERP, and SCM

SOFTWARE Magazine - June 23, 2014

Aptean sets out to help businesses profit, innovate and grow areas such as call centers, factory floors and assembly lines

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Ford Motor Company Expands Use Of Aptean

Ford Motor Company Expands Use Of Aptean

Manufacturing Business Technology - June 13, 2014

Ford Motor Company has expanded its use of Aptean’s Activplant solution to help drive continuous improvement in selected manufacturing plants around the world.

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The Right Tools Enable Long-term Success

The Right Tools Enable Long-term Success

Food Engineering - June 09, 2014

Credibility and history are two important indicators when choosing a consultant, according to Danna Nelson, Aptean vice president of ERP product management.

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 Aptean—Ready To Leap Forward

Aptean—Ready To Leap Forward

Technology Evaluation Centers - June 05, 2014

Though the software vendor Aptean doesn’t typically receive much coverage in the front pages of software and computer magazines, it certainly has started making its mark in various manufacturing verticals, and, of course, in the more than 5,000 companies using its software products.

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The Aptean Revival

The Aptean Revival

ChainLink Research - June 03, 2014

When Aptean was formed two years ago, many wondered whether they would survive. Now, not only does their survival seem relatively secure, but they have a shot at meaningful growth.

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(Re)Vision Quest: How One CU Is Expanding Depth of Its CRM Platform

(Re)Vision Quest: How One CU Is Expanding Depth of Its CRM Platform

Credit Union Journal - May 23, 2014

University Federal Credit Union share how Aptean’s CRM systems helps them issue and close from 12,000 to 20,000 service requests a month.

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