In the News

In the News

Financial industry concerned over FCA complaint reforms

Financial industry concerned over FCA complaint reforms

International Adviser - May 28, 2015

Duane George, Respond product director speaks on the concerns that the UK financial services industry has expressed over the additional workload and costs likely to be created by the Financial Conduct Authority's proposed reforms to the way complaints are handled.

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Cloud-based MES/ERP -- No longer an oxymoron

Cloud-based MES/ERP -- No longer an oxymoron

Food Engineering - May 26, 2015

ERP expert Jack Payne gives insight on making the move to a cloud based ERP solution.

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What Can A Comprehensive Traceability Solution Do For You?

What Can A Comprehensive Traceability Solution Do For You?

Food Online - May 26, 2015

Jack Payne explains how the right traceability solution enables businesses to better understand, prepare for, and exceed both regulatory compliance and consumer satisfaction.

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Women in STEM Leadership & the VC World

Women in STEM Leadership & the VC World

Dana Barrett Show - May 14, 2015

Aptean CEO Kim Eaton talks about women in STEM leadership and corporate culture on the Dana Barrett Show.

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Anticipating the Future of Financial Services Customer Complaints Handling

Anticipating the Future of Financial Services Customer Complaints Handling

CSM - May 11, 2015

Duane George, Respond Product Director, discusses the key findings of a financial services user group's response to the Financial Conduct Authority's Consultation Paper on Improving Complaints Handling.

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Mentor Women for STEM Roles

Mentor Women for STEM Roles

The Atlanta Journal Constitution - April 30, 2015

Aptean CEO, Kim Eaton speaks in a guest column piece for the Atlanta Journal Constitution about mentoring women to become passionate and driven leaders, especially within the science, technology, engineering and math (STEM) industry.

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Kim Eaton Interview

Kim Eaton Interview

Atlanta Business Radio X - April 27, 2015

Aptean CEO, Kim Eaton joins Atlanta Business RadioX to discuss the Aptean's business strategy and growth, available product lines and the partnerships the company develops with its customers.

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Aptean: Response Time, Accuracy and Flexibility Key in Traceability System

Aptean: Response Time, Accuracy and Flexibility Key in Traceability System

FoodQualityNews.com - April 24, 2015

Vice President of Solution Consulting, Jack Payne speaks to Food Quality News about the importance of track and trace technology within the food and beverage industry - important to protect the brand, manage a recall and minimize risk.

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Fight of the Century - IT Style: Single-Vendor versus Best of Breed

Fight of the Century - IT Style: Single-Vendor versus Best of Breed

ForResidentialPros.com - April 01, 2015

Vice President of CRM, Matt Keenan talks about the differences between a Single-Source Vendor and Best of Breed and reviews the pros and cons of each.

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Is Your Efficiency Tracking System Actually Efficient?

Is Your Efficiency Tracking System Actually Efficient?

Food Manufacturing - March 19, 2015

Jack Payne talks about fixing the communication breakdown within your process manufacturing solution by transforming a paper-based system into an integrated MES on the factory floor combined with your wider ERP application.

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 A Two-Tier ERP Strategy - The Right Solution For The Right Customer

A Two-Tier ERP Strategy - The Right Solution For The Right Customer

Manufacturing Business Technology - March 16, 2015

Jack Payne discusses multi-tier ERP strategies for process manufacturing success at both the plant and part of a larger corporate team.

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Making Complex Enterprise data Simple With Analytics

Making Complex Enterprise data Simple With Analytics

Modern Metals - March 01, 2015

Peter Weymouth talks about how incorporating an analytics solution tailored for the metals industry into your ERP system will help you turn raw data into actionable insights that can help you streamline operations, increase productivity and reduce costs.

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KMWORLD 100 Companies That Matter in Knowledge Management

KMWORLD 100 Companies That Matter in Knowledge Management

KMWorld Magazine - March 01, 2015

Aptean has been named to the 2015 KMWorld 100, an annual list of the “Companies That Matter in Knowledge Management.” The KMWORLD 100 is the result of a year-long collaborative effort among a select group of colleagues, analysts, system integrators and users.

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Tech Tuesday: The B2B Customer Experience

Tech Tuesday: The B2B Customer Experience

The Dana Barrett Show - February 24, 2015

Aptean CEO, Kim Eaton joined Dana Barrett's live radio show for her Tech Tuesday special, covering the B2B customer experience.

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Help your buyer find their dream home with a tailored customer experience

Help your buyer find their dream home with a tailored customer experience

For Residential Pros - February 09, 2015

Matt Keenan talks about using your CRM tool to provide an easy, comprehensive home buyer experience all the way through post sale.

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Cover Story Extra: 'Suite' Success for Berner Food & Beverage

Cover Story Extra: 'Suite' Success for Berner Food & Beverage

Food Manufacturing - February 09, 2015

This Cover Story Extra examines Berner's use of Ross ERP, Factory MES and Pivotal CRM technology across all aspects of its operation.

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The New Age of Sales - How to become a sophisticated seller in 2015

The New Age of Sales - How to become a sophisticated seller in 2015

Destination CRM - February 06, 2015

Matt Keenan talks about how tools such as CRM give sales executives the capability to develop stronger relationships with prospects and ultimately win customers for life.

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What are you running your business with? Is it ERP?

What are you running your business with? Is it ERP?

Mint Jutras - January 30, 2015

ERP Expert Cindy Jutras analyzes the ERP industry via Aptean, SAP and Oracle.

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BI for Business Results

BI for Business Results

SOFTWARE Magazine - January 13, 2015

Aptean’s Jennifer Sherman discussed the value of actionable data in a company’s operations process.

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 Aptean Respond Complaints Management Wins 2015 CUSTOMER Product of the Year Award

Aptean Respond Complaints Management Wins 2015 CUSTOMER Product of the Year Award

CUSTOMER Magazine - January 12, 2015

The Aptean Respond Complaints Management solution was named as a winner of the 2015 CUSTOMER Product of the Year Award, presented by CUSTOMER magazine.

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People on the Move: Kim Eaton

People on the Move: Kim Eaton

Atlanta Business Chronicle - January 08, 2015

Aptean has appointed Kim Eaton as Chief Executive Officer. Eaton joined Aptean in August 2014 as Chief Operating Officer, overseeing all aspects of Aptean’s global operations.

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CMC Fire and Rescue Equipment Manufacturer Improves Operations Process with Aptean

CMC Fire and Rescue Equipment Manufacturer Improves Operations Process with Aptean

Fire Engineering - December 03, 2014

CMC Rescue and ERP expert Cindy Jutras discuss the value of an integrated ERP for discrete manufacturers.

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Retaining Home Buying Customers for Life

Retaining Home Buying Customers for Life

For Residential Pros - November 24, 2014

Aptean Vice President of CRM Matt Keenan writes about the value of a comprehensive CRM solution for Home Building companies.

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Mobile CRM: online and in-hand

Mobile CRM: online and in-hand

Credit Union Management - November 24, 2014

Aptean Pivotal CRM customer Farm Credit Mid-America talks about the mobility capabilities of its CRM processes.

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Tech Niche: Software - Process Manufacturing Suite

Tech Niche: Software - Process Manufacturing Suite

Food Manufacturing - November 17, 2014

Aptean’s Process Manufacturing Suite is featured in the November issue.

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VW use customer feedback to improve service processes

VW use customer feedback to improve service processes

Business Car Manager - November 05, 2014

Volkswagen Financial Services talks about why they selected Aptean’s Respond Complaints Management solution.

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Aptean featured in FORTUNE Magazine

Aptean featured in FORTUNE Magazine

FORTUNE Magazine - November 05, 2014

FORTUNE profiles the evolution of Aptean’s business applications following the launch of the company in 2012.

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Aptean Senior Vice President Jen Sherman Featured

Aptean Senior Vice President Jen Sherman Featured

Atlanta Business Chronicle - October 31, 2014

Aptean Senior Vice President Jen Sherman is featured in the Atlanta Business Chronicle, highlighting one of her many hidden talents.

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Quicker customer complaint resolution

Quicker customer complaint resolution

KM World - October 13, 2014

Volkswagen Financial Services Selects Aptean’s Respond.

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Warehouse automation systems help control inventory

Warehouse automation systems help control inventory

Dairy Foods - October 11, 2014

Aptean’s Factory MES improves daily work control practices for dairy processors.

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6 Tips to Manage the Member Experience

6 Tips to Manage the Member Experience

Credit Union Times - October 06, 2014

Aptean’s Matt Keenan writes about how CRM solutions can improve Credit Union customer service.

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Aptean Pivotal CRM Certification Report

Aptean Pivotal CRM Certification Report

Technology Evaluation Centers - October 03, 2014

Free download of TEC’s official certification of Aptean Pivotal.

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Regulation as an Opportunity

Regulation as an Opportunity

Inbound Logistics - September 22, 2014

Aptean’s Par Wetterlöf discusses the benefits manufacturers can see from real-time transaction control.

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Moving Off and Moving Up

Moving Off and Moving Up

ChainLink Research - September 18, 2014

Aptean’s Danna Nelson discusses customer training during ERP implementations.

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Transitioning from paper to real-time operations

Transitioning from paper to real-time operations

Manufacturing Automation - August 29, 2014

Aptean’s Roy Thomas writes about the opportunities that a Manufacturing Execution System can provide.

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Aptean Works to gain an Edge

Aptean Works to gain an Edge

TMC Media - August 22, 2014

TMC editor Paula Bernier discusses her Edge experience and interviews Aptean’s Paul Ilse and Matt Keenan.

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Pivotal CRM Is Now a TEC Certified Solution

Pivotal CRM Is Now a TEC Certified Solution

Technology Evaluation Centers - August 18, 2014

TEC is pleased to announce that Pivotal CRM—an Aptean product—is now one of Technology Evaluation Centers’ (TEC’s) customer relationship management (CRM) certified solutions and is available for evaluation online in the Customer Relationship Management (CRM) Evaluation Center.

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Legacy network - ERPs and Service Centers

Legacy network - ERPs and Service Centers

American Metal Market - August 06, 2014

Aptean’s Peter Weymouth is quoted about service center ERP processes in the metals industry.

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Customer Analysis Solutions - Customer Magazine

Customer Analysis Solutions - Customer Magazine

TMC Media - July 24, 2014

Aptean Analytics features Business Intelligence dashboards and analytics for a wide range of vertical markets and is powered by the QlikView Business Discovery platform. Aptean Analytics is integrated across Aptean’s portfolio of products to provide end-to-end BI for process manufacturing, discrete manufacturing, and financial services.

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2014 Press Day Interview with Jen Sherman

2014 Press Day Interview with Jen Sherman

TMC Media - July 15, 2014

Aptean Senior Vice President Jen Sherman talks about Aptean’s new “Where Software Works” brand identity and discusses customers The Cheesecake Factory and Ford Motor Company.

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Executives Speak Out on Digital Marketing

Executives Speak Out on Digital Marketing

HUB Magazine - June 27, 2014

University Federal Credit Union share how Aptean’s CRM systems helps them issue and close from 12,000 to 20,000 service requests a month.

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Steel Seen Inefficient User of IT Tools

Steel Seen Inefficient User of IT Tools

AMM.com - June 24, 2014

Ron Greco, director of sales for Axis ERP, says cloud computing, data analytics and mobile platforms are slowly coming into play in the steel industry.

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Enterprising Manufacturer Grows Into Forging

Enterprising Manufacturer Grows Into Forging

Forging Magazine - June 23, 2014

Aptean customer Perryman Co. shares its history of success with Aptean’s Axis ERP.

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Focused CRM, ERP, and SCM

Focused CRM, ERP, and SCM

SOFTWARE Magazine - June 23, 2014

Aptean sets out to help businesses profit, innovate and grow areas such as call centers, factory floors and assembly lines

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Ford Motor Company Expands Use Of Aptean

Ford Motor Company Expands Use Of Aptean

Manufacturing Business Technology - June 13, 2014

Ford Motor Company has expanded its use of Aptean’s Activplant solution to help drive continuous improvement in selected manufacturing plants around the world.

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The Right Tools Enable Long-term Success

The Right Tools Enable Long-term Success

Food Engineering - June 09, 2014

Credibility and history are two important indicators when choosing a consultant, according to Danna Nelson, Aptean vice president of ERP product management.

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 Aptean—Ready To Leap Forward

Aptean—Ready To Leap Forward

Technology Evaluation Centers - June 05, 2014

Though the software vendor Aptean doesn’t typically receive much coverage in the front pages of software and computer magazines, it certainly has started making its mark in various manufacturing verticals, and, of course, in the more than 5,000 companies using its software products.

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The Aptean Revival

The Aptean Revival

ChainLink Research - June 03, 2014

When Aptean was formed two years ago, many wondered whether they would survive. Now, not only does their survival seem relatively secure, but they have a shot at meaningful growth.

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(Re)Vision Quest: How One CU Is Expanding Depth of Its CRM Platform

(Re)Vision Quest: How One CU Is Expanding Depth of Its CRM Platform

Credit Union Journal - May 23, 2014

University Federal Credit Union share how Aptean’s CRM systems helps them issue and close from 12,000 to 20,000 service requests a month.

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