A major function 4-Gov Utility Billing is for servicing citizen inquiries about bills and for prompt and efficient payment processing. Your community can turn a billing and collection function into positive public relations and promotion for the city.
4-Gov Utility Billing creates each bill with its associated charges, and saves the details for each bill with the accounting information, dollar amounts, and meter readings. An unlimited amount of history can be kept on the computer, and retrieved for inquiry, analysis, and reporting.
- Residential, Business, and Industrial Account Processing
- Customer Full Account Inquiry
- Unlimited Customer Notes
- Meter Reading Processing and Verification
- Calculation of Bills for Multiple Cycles and Rates
- e-Billing and ePay Setup
- Cash Collections
Here's what Utility Billing can do for you
Streamline Billing Operations
Centralize all account history, billing, and collection with the integrated accounting functions of the Financial Suite. Process primary utilities, including water, sewer, fire, and refuse, plus any special billings. Direct links to other 4-Gov applications include posting to the General Ledger and processing of refunds through Accounts Payable. A link to Work Orders provides the integration for scheduling and monitoring Work Orders for one or all departments.
Set Up Automatic Billing
Set up auto billing processing to ensure each account is billed, penalized, and provided notices in a timely manner with little staff intervention ensuring your municipality is collecting efficiently.
Offer Online Payment Options
Anywhere, anytime payment processing through ePay empowers citizens and businesses to pay government bills with a debit to a bank account or with a credit card, over a secure Internet connection. Payment information is automatically processed in other 4-Gov applications to ensure accuracy and control.
Print customer bills, late notices, and communications in the form of self-mailers, laser printing of forms and data in a single operation directly from 4-Gov Utility Billing. 4-Gov can also interface with print stream technology for outsourcing billing and mailing functions.