Customer relationship management for today’s manufacturers

Today's leading manufacturers are making the transition to a demand-driven business model by integrating sales, marketing, and service processes to become more customer-centric. Pivotal CRM for Manufacturing is an industry-specific solution that meets your complex needs and helps you to integrate and manage your entire business while increasing your competitive advantage.

With the ability to capture, analyze, and act on customer intelligence, you can aggregate and review information across the business, gathering insight to guide effective decision-making and more easily adapt to your changing market.

Key Features

  • Relationship Management
  • Customer Analytics
  • Role-Based Dashboards
  • Product Innovation
  • Demand Forecasting
  • Marketing Automation
  • Customer Communication
  • Product Tracking
  • Territory Management
  • Quote and Contract Management
  • Partner Management
  • Customer-Service Tracking and Management
  • Relationship Trees
  • Discount Management
  • Order Capture
  • Microsoft Office Integration
  • Handheld CRM

Here’s what Pivotal CRM for Manufacturing can do for you

Maximize Sales Force Effectiveness

Win more business with enhanced account and role-based assignments. Spend less time on time-consuming manual processes and lighten the administrative load for sales people.

Shorten the Sales Cycle

Tap into the most influential contacts in each organization using power-based selling tools and follow up with them at the right time.

Increase Win Rates

Gain market share by encouraging sales reps to leverage their social networks and enable them to easily track online networking activities.

Reduce Administrative Overhead

Spend less time on paperwork and more time face-to-face with customers thanks to improved information organization and access.

Capture More Revenue

Protect margins and maximize revenue-generating opportunities with accurate quote and order creation, discount management, and contract and volume commitment tracking.

Turn Cost Centers into Revenue Centers

Generate additional revenues from customer relationships with closed-loop processes that support and extend valued services to customers.