A major determinant of both partner and end-customer satisfaction is your ability to work effortlessly with partners to collaborate throughout a sales cycle, close a deal and manage the resulting order.
Pivotal CRM partner automation solutions give you a seamless platform for collaboration. Give your partners the ability to process customer orders by synchronizing to back- end systems that provide order entry, validation, and tracking. Ensure the customer experience partners provide is aligned with your corporate goals.
Solution Datasheet: CRM Partner Channel
Key Features
- Order Management
- Back-Office Integration
- Partner Analytics
- Lead Registration
- Lead Distribution
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- On-Demand 24X7 Access
- Conversion Tracking
- Sales Forecasting
- Operational Reporting
- Opportunity Management
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Here's what Order Management solutions can do for your business
Enhance Customer Satisfaction
Seamlessly pass deals from your partner to you in a smooth, automated workflow and maintain a single face for your customers, enhancing satisfaction.
Keep Your Partners Selling
Spare your partners administrative downtime with a streamlined process for managing orders. Keep them out in front of potential customers and actively selling.