We are committed to meeting our customers’ needs
Over the last twenty years, Ross applications and services have enabled our customers to grow organically, through mergers and acquisitions, and by geographical expansion. With our investment in delivering future-proof software, our customers have successfully made fundamental changes in their businesses, complied with ever more stringent regulatory mandates, and even thrived in downturned economies.
Our vision is to provide innovative solutions to companies that will help them more clearly see their path to growth and profitability, and help the individuals within these companies focus on their core competencies and do their jobs better.
Ross Customers Help Shape The Future
Our customers are one of our most valuable sources for new functionality and innovation. Through participation in our executive user committee, special interest groups, and user conferences, our valued customers help us shape the future of Ross Enterprise and subsequently, their own organizations.
Executive User Committee
Ross customers elect an Executive User Committee (EUC) that consists of eight of their peers who chose to represent them. This customer board is the voice of the customer. The EUC meets with Ross team on a quarterly basis and directly influences the Ross ERP product road map. The R&D team often integrates customer visions into our products so that our customers can enhance their businesses.
Special Interest Groups
Our customers run regional and national special interest groups that meet regularly to share ideas and network.
- Annual Edge User Conference
- Midwest Area User Group (MARUG)
- Pittsburgh User Group (PUG)
- Quarterly Industry SIGs - Food and Beverage, Life Sciences, Finance, Chemical