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Global Technical Support

Global technical support to help you resolve problems quickly & easily

Superior technical support gives you a competitive advantage by ensuring your applications run smoothly and meet the demands of your business.

We’re dedicated to providing your organization with the right mix of support to meet your specific needs and to answer your technical queries accurately and reliably, whenever and wherever you need assistance.

Key features

  • Ross ERP Global Technical Support
  • Global support centers
  • 24/7 online support
  • Ross expertise
  • Expansive knowledge base
  • Diagnostic tools
  • Upgrade kits and resources
  • Product enhancements and updates
  • Technical alerts and information services

    Here’s what CDC Global Technical Support has to offer

    Resolve Problems Faster

    Accelerate issue resolution by using the Ross Customer Portal, our online support portal that provides access to technical support anytime, anywhere. Featuring immediate access to 24/7 technical support, the Customer Portal is a rich source of Ross ERP diagnostic tools, release notes, downloads and patches, and assistance. The Ross Customer Portal is the most efficient way to open, update, and track support incidents. Log in now

    Access Live Expert Support When You Need It

    When you need live support on incidents—or when you don't know how to get the information you need—contact our experienced support specialists, who have extensive knowledge of Ross ERP systems. No matter where you are and no matter what the issue, our global support organization has the depth of experience and knowledge to diagnose and resolve problems quickly and keep your systems operating optimally. Contact information