Today's leading process manufacturers are making the transition to a demand-driven business model – integrating sales, marketing, and service processes to become more customer-centric. That’s why no ERP solution for process manufacturing is complete without a fully functioning CRM solution to match.
Pivotal CRM has been tailored for process manufacturers using Ross ERP. With the ability to capture, analyze, and act on customer intelligence, manufacturers can aggregate and analyze information across the business. Pivotal CRM provides the insight to guide effective decision-making and help companies more easily adapt to changing market requirements.
- Customer Analytics
- Role-Based Dashboards
- Demand Forecasting
- Marketing Automation
- Customer Communication
- Product Tracking
- Territory Management
- Quote and Contract Management
- Partner Management
- Customer Service Tracking and Management
- Relationship Trees
- Discount Management
- Order Capture
Pivotal CRM will help you
Maximize Sales Force Effectiveness
Win more business with enhanced account- and role-based assignments.
Shorten the Sales Cycle
Power-based selling tools help you tap into the most influential contacts in each organization.
Increase Win Rates
Gain market share by encouraging sales reps to leverage their social networks.
Reduce Administrative Overhead
Maximize customer face time with improved information organization and access.
Protect Margins & Capture More Revenue
Accurate quote and order creation, discount management, and contract and volume commitment tracking.
Turn Cost Centers Into Revenue Centers
Leverage closed-loop processes support and extend valued services to customers.