Aptean Support Center

The New Aptean Support Center

Leveraging Aptean's industry-pioneering Self-Service application, the Support Portal serves a key role in our support operation. This support center provides an easy and accessible source of solutions to common problems and questions.

Aptean Support Center: https://support.aptean.com

Benefits of the Aptean Support Portal*:


  • Case Management
    • Create, view and update your support tickets
    • 24/7 access to information, downloads, tutorial work books, user manuals, service packs and hot fix releases
  • Resources
    • Search the knowledge base of articles, product documentation, FAQs, release notes and technical white papers
    • Access press releases, technical bulletins, Education class schedules, support blogs and much more
  • Customer Communities
    • Access customer communities through forums that allows you to post questions or comments to other customers using your same product
  • Profiles
    • Update your user profile and designate a system admin for your company to manage all logins

       

*depending on product line