Supply Chain Monitoring

End-to-end supply chain visibility, all at the network level

Supply Chain Monitoring

Our Supply Chain Monitoring solutions add real-time connectivity and business process control on a network level. It links orders, shipments, containers and inventory together in an operational data store for end-to-end supply chain visibility.

This allows us to manage also complex scenarios where the enterprise may use multiple host systems and execution systems, and still have the ability to link supply chain data from all of these together and control the supply chain with a single point of access.

Shipment Tracking & Monitoring

Taking control of the entire supply chain, from inbound logistics, over a complex distribution network of central warehouses, distribution warehouses and transportation terminals, to the final delivery at the customer's premises, requires a bird's eye view on the operation.

Traditional supply chain execution systems fall short of tracking and tracing the order through all supply chain disciplines such as order, warehouse and transportation management. Once it leaves the warehouse, it is in the hands of a disparate system. Bridging the gaps to provide a global view of physical execution is what Supply Chain Shipment Monitoring is about.


  • In-Transit Status Updates
  • Shipment and Container History
  • Electronic Messaging API
  • Service-Based Architecture for Integration
  • ASN Management


  • Support for Identification Methods – Support for unique identification standards for products (SGTIN), returnable assets (GRAI) and logistics units (SSCC).
  • Collaborate With Your Partners – Web portal components for trading partner collaboration around advance shipping notices (ASN) and proof of delivery (POD). 
  • Improve Traceability – With added visibility into your supply chain, control over drop shipments and reduced manual data entry errors, you can improve your lot traceability. Use CDC Supply Chain as a traceability hub for products, lots, load carriers, logistics units / containers, shipments and loads.
  • Get a Handle on ASNs – Handle your advanced shipping notifications better including ASN enablement of drop shipments with PO to sales order cross-referencing capability.
  • Cross-Dock Enablement – Lower the possibility of tied-up capital by better communicating between docks, translating cross-dock units to order lines and vice versa.

Event Monitoring

In every company’s supply chain, there are bound to be mishaps in systems and processes that if not addressed, can create bottlenecks in throughput and ultimately affect your customer service. But how can you effectively find out about these events in time to make a difference? You do it by making the information available to the right people through automatic and intelligent notification. It’s critical to building and maintaining a competitive advantage in today’s supply chain network.

Supply Chain Event Monitoring enables you to transform your supply chain into a real-time adaptive network that optimizes productivity and efficiency by proactively notifying key personnel when operational or system-related events occur across your supply chain. These notifications are delivered immediately by phone, fax, pager or e-mail.


  • Automated Alerts
  • Resolution Guide Workflow
  • Configurable Notifications
  • Event Escalation
  • User-Defined Alerting
  • Alert Bundles
  • System Performance Monitoring Alerts


  • Tell the Right People, at the Right Time – Bring the right people to bear at the right time by configuring event notifications for internal supply chain processes, such as inbound and outbound warehouse production, yard management, labor management as well as order and inventory management.
  • Reduce Costs – By catching problematic events early and proactively responding, you reduce time to resolution, increase throughput and decrease the costs associated with downtime.
  • Get Visibility – Improve your visibility into suppliers, carriers, distribution, warehousing, and customer relationships. Avoid unnecessary delays and improve customer satisfaction.
  • Reduce Manual Tasks – Minimize the time you need to spend manually monitoring key events with automated alerting for supply chain performance including vendors, customers and your carriers.

System Monitoring

The efficiency of your IT infrastructure is critical to the satisfaction of your end users and customer service levels. If you know about potential problems you can spend your time and resources being proactive instead of doing fire-fighting. Environments are more complex than ever and often include resources from multiple vendors and multiple platforms.

Aptean Supply Chain system monitoring is an essential monitoring, alerting, and reporting solution used for proactive monitoring of mission critical applications, systems and infrastructure equipment.


  • Alert Generation
  • Web Interface
  • Multi-Object Supervision (servers, applications, processes, equipment)
  • Network Agents
  • Configurable Alerts
  • Alert-Until-Resolution


  • Supervise all Your Systems – Aptean Supply Chain monitors all of your enterprise application and computer resources: applications, message transactions, operating system, disk space, CPU load, number of users, database and network resources.
  • Reduce Downtime – Catching potentially problematic issues early and recommending specific solutions leads to decreased resolution time, lowered downtime and reduced cost.
  • Minimize Manual Tasks – Take advantage of both passive and active supervision for your systems – intervening at your discretion or allowing automated notifications to take corrective action.
  • Two-Level Monitoring – Aptean Supply Chain deploys a series of network agents to monitor your systems and then a Server/Central process collects data for reporting.

Operations Monitoring

Our Supply Chain Operations Monitoring solution is a real-time operational analytic that compares current operational performance against specific operational or business objectives. This information enables you to respond to bottlenecks before they affect productivity.


  • Intuitive Dashboards
  • KPI Monitoring
  • User-Configurable Dashboards


  • Centralize Your Monitoring – With this centralized monitoring hub, you can display information from multiple systems in a single dashboard.
  • Raise Productivity Levels – With real-time visibility into your operational supply chain systems and key performance indicators displayed as intuitive gauges, you are in a much better position to review processes and gain operational throughput.
  • Review Your Suppliers & Carriers – Monitor the ongoing performance of your suppliers and carriers to ensure their work is aligned with expectations.
  • Empower Your Supervisors – Give your supervisors and managers the ability to configure multiple dashboards to organize information into domain or process specific areas. Give them the tools to remove operational