Trading Partner Collaboration

Real-time supply chain visibility with your trading partners.

Trading Partner Collaboration

Visibility is a requirement for this coordination between the physical and information flow. Lack of real-time visibility causes companies to operate with high inventory stocks, longer cycle times and more expenses than necessary.

Our portal-based Trading Partner collaboration is a set of comprehensive self-serve web applications that are easy to use, rich in content, quick in response and reliable in promises.

Each trading partner is treated individually based on easy-to-define profiles, preferences and templates, also for different distinct roles inside the partner company.

Customer Collaboration

Our Supply Chain Management solutions extend the reach of optimization beyond the boundaries of your organization by providing collaboration tools for your extended supply chain. By providing a web based tool for access to relevant data in your supply chain solution, fulfillment operations can be streamlined and experience high levels of accuracy and customer service.

Customer collaboration deals with improving customer service levels through information sharing over the internet.

KEY FEATURES

  • Self-Serve Internet Portal
  • Returns and Claims Entry Workflow
  • Web Commerce Features
  • Order and Invoice History
  • Order Tracking/Proof of Delivery Reporting
  • Context-Sensitive Online Help
  • Order and Back Order Change Management
  • Role-Based Authorization
  • Segmented Billboard

HERE'S CUSTOMER COLLABORATION CAN DO FOR YOU

  • Get More Efficient – Reduces application administration costs when multiple sites are managed in a single system instance.
  • Deliver a Better Customer Experience – Improves customer loyalty with rich online experience and productivity tools. And, lower your cost of sales by letting customers serve themselves online.
  • Increase Sales – Boost sales and fill rates with increased order accuracy and automatic prompting for replacements and substitute products.

Supplier Collaboration

Our Supply Chain Management solution extends the reach of optimization beyond the boundaries of your organization by providing collaboration tools for your extended supply chain. By providing a web based tool for access to relevant data in your supply chain solution, fulfillment operations can be streamlined and experience high levels of accuracy and customer service.

Supplier Collaboration deals with streamlining supply chain operations by leveraging advance shipment information and better visibility of product supply.

KEY FEATURES

  • Order and Invoice History
  • Order Confirmation
  • Self-Service Internet Portal
  • Context-Sensitive Online Help
  • Segmented Billboard
  • Ship Notification / ASN Creation
  • Roll-Based Authorization

HERE IS WHAT CUSTOMER COLLABORATION CAN DO FOR YOU

  • Lower Your Costs – Lowers application administration costs by managing multiple sites from within a single system and all the while boost your ASN rate for a reduced cost in goods.
  • Get Closer to Your Suppliers – Make your business easier to work with through supplier automation and collaboration around inventory. Give suppliers a self-serve internet portal to help them work with you faster and collaborate around replenishment schedules.
  • Welcome All Levels of Suppliers – Give your smaller or less tech-savvy suppliers entry-level ASN enablement. With automation working for you, welcome smaller or less-frequent suppliers as you would major partners.
  • Reduce Errors – Reduce the opportunity for manual errors by automating key processes like matching invoices to purchase orders and data entry.
  • Set Up an Online Self-Serve Portal – Harness the power of supplier self-service by deploying internet-based portal with multiple web front possibilities, customized styling and linking to external sources.

3PL Collaboration

Our Supply Chain Management solution facilitates collaboration with Third Party Logistics (3PL) clients as well as with their respective customers and suppliers. The web based collaboration tool adds flexibility to tailor client specific portals, as well as streamlining processes by providing access to the relevant functions and data.

3PL collaboration gives the clients a transparent view to outsourced processes by sharing information over the internet, and by providing distinct functionalities for order and inventory control.


KEY FEATURES

  • Self-Serve Internet Portal
  • Client Invoice Auditing
  • Context-Sensitive Online Help
  • Role-Based Authorization
  • Inventory Availability and Status Reporting
  • Segmented Billboard

HERE IS WHAT 3PL CLIENT COLLABORATION CAN DO FOR YOU

  • Enhance Client Loyalty With a Rich Online Experience – Harness the power of client self-service by deploying internet-based portal with multiple web front possibilities, customized styling and linking to external sources.
  • Lower Your Costs – Rather than having administration at several sites, manage all of your sites out of a single, integrated system and lower your costs.
  • Reduce Errors – Improve your order accuracy with a single entry point and all validations and promising based on the same set of data. And, with inbound/outbound order entry, tracking and confirmation, you have built in checks and balances.
  • Achieve Integration at Lower Cost – Gain granular access to data you need at a much lower cost than a large-scale systems integration project required to obtain the same capabilities.

Warehouse Collaboration

Our Supply Chain Management solution extends the reach of optimization beyond the boundaries of your organization by providing collaboration tools for your extended supply chain. By providing a web based tool for access to relevant data in your supply chain solution, fulfillment operations can be streamlined and experience high levels of accuracy and customer service.


KEY FEATURES

  • Quick Start Option
  • Self-Serve Internet Portal
  • Context-Sensitive Online Help
  • Segmented Billboard
  • Role-Based Authorization

HERE'S WHAT WAREHOUSE COLLABORATION CAN DO FOR YOU

  • Set Up an Online Self-Serve Portal – Harness the power of supplier self-service by deploying internet-based portal with multiple web front possibilities, customized styling and linking to external sources.
  • Streamline Transactions – By taking advantage of an online portal to support many transactions, warehouse inefficiencies are reduced, as are opportunities for errors resulting from manual processes.
  • Lower Your Costs – Rather than having administration at several sites, manage all of your sites out of a single, integrated system and lower your costs.
  • Take Control of Your Inventory – Manage your inventory proactively, even when it is stored in outsourced warehouses. Adjust or audit your inventory and ensure you never miss an order with inbound order receipt and outbound order ship confirmation.