Knova offers a series of direct product-related services performed by a team of deeply knowledgeable individuals with years of experience in knowledge management, CRM, KCS and customer service best practices. They know what it takes to be successful with your implementation.
Our customer service philosophy and proprietary methodology help us manage user adoption, monitor changes in your business processes and identify the impact of those changes to your solution. The result? Your people, processes and technology are aligned to support your evolving business needs within your industry.
Explore the wealth of services offerings available to Knova customers, cornerstoned by our unique Pathfinder services methodology:
- Application Independent Consulting Services
- Application Specific Consulting Services
- Customization Services
- Implementation Services
- Technical Consulting Services
- Managed Services
- Cloud Managed Services
- Application Managed Services
- Education Services
- Product Support
Our service offerings ensure a smooth and successful execution of the project lifecycle and of ongoing maintenance and enhancements. Our goal is to support your organization through every step.