the trend to move to Cloud-Based Applications in the general consumer market
started several years ago, it has not been widely adopted by the small local
government market. However, this has started to change with 2017 budgets.
more municipalities are looking to upgrade to cloud-based applications, as a
result of the “Greying of Government”. These Baby Boomer leaders, who are also
the end-users in most small local governments, are starting to retire.
Generations X and Y, and the Millennials, are stepping into those leadership
roles; they are looking for modern technology solutions that are more familiar
to them. For the remaining Baby Boomer and early Gen X leaders, the idea of
changing the way their organization computes can seem scary and unnecessary.
Typically, budgets are tight, staffing is light, bandwidth is limited, and the
perceived overall resources that would be needed to make this kind of change
are just too overwhelming. Many benefits support this trend to move to cloud-based
“Work from Anywhere”
obvious benefit is the ability to work from anywhere, which can be highly beneficial
to small local governments that are typically lightly staffed and looking for
ways to get more from less. Having the flexibility
to take your work where you need to go means that your staff will have a less
restrictive environment, allowing them to blend their work and home lives. Employees
tend to spend more time on work projects when they can make an easier transition
to their home life needs. For example, if an employee has a personal commitment
that requires them to leave precisely at 5pm, even if a project is not
complete, they will most likely complete the work that evening if it can be
done at home. This flexibility increases
productivity as projects tend to be completed, rather than left unfinished to
pick it back up the next day.
Millennials expect to have this option in the workplace, and the
organizations that do will have a competitive edge over those with a more
restrictive work culture.
“Better Use of Resources”
governments are typically staffed lightly, and this is most prevalent with IT
resourcing. It is not uncommon in small local government for the IT resource to
be a functional staff member within the organization as well. The amount of time they have to devote to IT
troubleshooting and maintenance is minimal. When moving to Cloud-Based
Applications, you remove a potentially large drain on that functional resource
and transition it to a technology partner explicitly focused on IT.
staff usually means that the necessary resources and knowledge base to manage
software updates is lacking. Keeping
current on patches is vital to minimize the risk of cyber attacks. Moving to a Cloud-Based Application means
access to automated software updates. As
part of the managed cloud services, experts on the application are in place to
work on any issues, resulting in less downtime and better stability.
“Lower Capital Expense with Access to
On top of
the savings received from a staff resource not having to deal with applications
on your network, you also save on the hardware expense of housing those
applications. It can be very difficult for a small local government to budget
the upfront costs to build a server network that can support housing a shared
application and the network trafficking needs required. Cloud-Based Applications
remove that upfront cost burden and move it to a more manageable shared
partnership, which also results in access to better and more current technology.
potential of data loss is something that affects every entity in the public and
private sectors. Providing a solution
for this is very challenging for small local governments with their limited human
and capital resources. Being able to utilize the redundancies and
cloud server backup policies of the shared environment allows access to needed
Disaster Recovery without any of the requisite management resource and
It is our
belief at USTI that the small local government market is now ready to start
adopting the trend occurring in other markets to move to Cloud-Based applications.
USTI launched its USTI Connect Cloud solution in the United States for asyst in the 3rd quarter of 2016 and
has already started assisting a number of existing customers with “Stepping Up”
into the cloud with their existing asyst
data. USTI plans on launching its USTI
Connect Cloud solution in Canada for asyst
and Keystone in 2017.