Maybe I’m a spoiled consumer. If so, blame Amazon. Amazon – and many other companies – have increased our expectations about speed and convenience, which most of us need to navigate our hurried and harried lives. Amazon has made ordering and returning merchandise as easy as it has ever been. Because of that, a company recently lost my business for good. And the reasons for that offer lessons for all organizations, B2B and B2C alike.
By Jack Payne, VP, Product Management & Solutions Consulting, Aptean
Widespread distrust has increased the need for food and drink manufacturers to be more forthcoming about their ingredients, production processes, and supply chains, according Mintel’s 2018 Global Food & Drink Trends report. A growing consumer demand for improved traceability and transparency will undoubtedly influence positive and immediate changes. With that in mind, food and beverage manufacturers should take stock of opportunities and challenges facing their organizations and the industry this year.
By Cheyanne Reyome, Marketing Intern
Imagine walking into your new office on your first day at a new job. You look around and instead of rows of walled cubicles and closed conference rooms, you can see everyone’s faces, the open programs on their computers and the paperwork on their desks. Are you excited that you’ll be able to talk easily with your coworkers and ask questions when problems arise? Or are you worried about being scrutinized unfavorably when you don’t appear to be productive?
By Jeff Corbett, Senior Cloud Administrator
The cloud is everywhere now. Not clouds in the sky, but “cloud” as in “cloud computing.” As the internet came into being, the cloud was the go-to description for that wild area outside an organization’s firewall. It allows programs to be accessed over the internet instead of through an on-site network of hardware, applications and storage.