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Overcoming the Challenges of Direct-to-Consumer Shipping With an ERP Solution

By John Weber, Director of Business Development and Product Management, Aptean

With ecommerce growing 23% year-over-year, the preferences of customers are changing as well, specifically amongst younger demographics. 50% of Gen Xers and 70% of Millennials prefer shopping online, and that trend is expected to continue. Because of this, distributors need to be prepared to meet the expectations of the next generation of customers as well as their retail partners. And that comes with some new challenges:

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March 15, 2018 John Weber Jump to Comments

Supercharged Support for Ross ERP Customers

As Greek philosopher Heraclitus said, “the only thing constant is change.” Anyone who has been involved with a software implementation recognizes the truth in this statement. Between the time the project has been approved and the time it’s implemented, roles change, resources are reallocated, people leave, and learning is lost. Aptean Ross ERP has developed a new professional services offering that supports knowledge transfer after a customer’s go-live.

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March 07, 2018 Jill Smith Jump to Comments

I'm a spoiled consumer – but your customers are too

Maybe I’m a spoiled consumer. If so, blame Amazon. Amazon – and many other companies – have increased our expectations about speed and convenience, which most of us need to navigate our hurried and harried lives. Amazon has made ordering and returning merchandise as easy as it has ever been. Because of that, a company recently lost my business for good. And the reasons for that offer lessons for all organizations, B2B and B2C alike.

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February 28, 2018 Kay Jenkins Jump to Comments

How to Keep Product Safety Resolutions in 2018

By Jack Payne, VP, Product Management & Solutions Consulting, Aptean

Widespread distrust has increased the need for food and drink manufacturers to be more forthcoming about their ingredients, production processes, and supply chains, according Mintel’s 2018 Global Food & Drink Trends report. A growing consumer demand for improved traceability and transparency will undoubtedly influence positive and immediate changes. With that in mind, food and beverage manufacturers should take stock of opportunities and challenges facing their organizations and the industry this year.

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The Open Office Experience

By Cheyanne Reyome, Marketing Intern

Imagine walking into your new office on your first day at a new job. You look around and instead of rows of walled cubicles and closed conference rooms, you can see everyone’s faces, the open programs on their computers and the paperwork on their desks. Are you excited that you’ll be able to talk easily with your coworkers and ask questions when problems arise? Or are you worried about being scrutinized unfavorably when you don’t appear to be productive?

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Keeping an Eye on the Cloud

By Jeff Corbett, Senior Cloud Administrator

The cloud is everywhere now. Not clouds in the sky, but “cloud” as in “cloud computing.” As the internet came into being, the cloud was the go-to description for that wild area outside an organization’s firewall. It allows programs to be accessed over the internet instead of through an on-site network of hardware, applications and storage.

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February 01, 2018 Jeff Corbett Jump to Comments

Tags :EAM | cloud

How Companies Can Find a New Normal after GDPR

By Martin Ellingham, Sr. Product Manager, Aptean

The right to privacy has long been a concern in Europe, with laws going back over 30 years. The most recent directive, the General Data Protection Regulation (GDPR), was established to simplify the regulatory environment for international business by unifying regulations within the European Union (EU). It aims to give control of personal data back to citizens and residents.

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Advantages of Paperless Documentation

Courtesy of Jeffrey Cox, CEO & Phil Thurman, Director of Quality Assurance, Quality Manufacturing Services 

Many organizations strive to become paperless for a variety of reasons. The goals for Quality Manufacturing Services, a full service electronics manufacturing provider located in central Florida, were to increase efficiencies and accuracy on the shop floor, as well as for cost saving and a move toward sustainability.

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From Serving Customers to Preventing Crime: How Respond Helps One U.K. Financial Provider Improve Operations and Effectiveness

Financial crimes, which already cost victims billions each year, are on the rise, which makes the work of St. James’s Place Financial Crime Prevention Team all the more critical. Luckily, the company and its customers have Aptean’s Respond solution on their side.

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Thinking Training for Today’s Kids

By Martin Stiby and Sammy Kolt

There are a lot of serious reasons why kids should learn computer coding. For one, so much in our daily lives relies on computer hardware and software, and understanding something about how they work can help us use them more effectively.

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