By Lisa Bush, Senior Solutions Consultant
Printing utility bills can be a timely and costly job for most municipalities, but since utilities are a main source of revenue, it’s also one of the most important.
For the most part, larger municipalities have been outsourcing their monthly billing to full-service print companies because it’s more economical. Small and mid-sized cities haven’t jumped on the outsourcing bandwagon as quickly; they don’t necessarily have the minimum volume required for printers, and they also prefer to use their local post offices.
By David Entrekin, Director, USTI
Even though the trend to move to Cloud-Based Applications in the general consumer market started several years ago, it has not been widely adopted by the small local government market. However, this has started to change with 2017 budgets.