Customer Success - Altro Group & Autoglym

See how Altro have achieved a 13% efficiency improvement and how Autoglym are centralizing their CRM operations, both by using Pivotal.

See how Altro have achieved a 13% efficiency improvement and how Autoglym are centralizing their CRM operations, both by using Pivotal.

Altro is a provider of flooring and wall cladding systems; and Autoglym designs and supplies premium car care products.

Altro Group & Autoglym

Quick Facts

  • Over 700 employees work within the Altro Group

HEADQUARTERS 

Letchworth Garden City, UK

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CHALLENGE

• Aligning marketing, sales and customer care channels
• Huge contact lists and complex workflows
• A need for fast implementation

SOLUTION

• ‘Out of the box’ product simplicity
• UX mobile functionality
• Integrating several CRM systems into one coherent structure
• Intuitive and easy to understand
• Efficiency improvement greater than 13%

RESULT

“Pivotal is affordable for a medium-sized business like ours, and is flexible enough to be easily adapted and developed to meet our business needs. Our employees have quickly become fully on-board with Pivotal and we are able to make tweaks as per their feedback through using it in the field.” - Suzanne Symonds, CRM Analyst, Altro