Customer Success - Manufacturer & Business Association
GoMembers AMS Ends Manual Processes and Increases Membership Data Accuracy
Manufacturer & Business Association was faced with upgrading a 14-year-old association management system system within a tight sixth-month deadline. The goals of this project were tied directly to the association’s future business, membership and digital communications initiatives, which will allow the organization to not only survive, but grow in an increasingly challenging and changing economic environment.
Update a 14-year-old system within a tight sixth-month deadline to better service more than 4,500 member companies nationwide.
Upgraded GoMembers association management software while providing frequent project updates and staff training.
The launch of GoMembers AMS has improved back office functions, automated administrative and billing tasks, and enabled more dynamic and accurate reporting.
We continued to stress that this was the end of business as usual. Change would be frustrating, continuous, and at times, downright painful. Ultimately, there was little question as to whether or not we would let the painful process of change stand in the way of implementing a system that would allow us to better serve our members
Amy Pontillo Manager Of Computer Training, Manufacturer & Business Association