Customer Success - South Tees Hospitals NHS Foundation Trust

Clinical Utilisation Review Helps South Tees Hospitals NHS Foundation Trust Relieve Patient Flow Bottlenecks.

Clinical Utilisation Review Helps South Tees Hospitals NHS Foundation Trust Relieve Patient Flow Bottlenecks.

England’s South Tees Hospitals NHS Foundation Trust is the largest hospital trust in the Tees Valley. South Tees Hospitals NHS Foundation Trust provides general hospital services and a range of specialist services to 1.5 million people in the Tees Valley and surrounding region.

South Tees Hospitals NHS Foundation Trust

Quick Facts

  • ·South Tees Hospitals NHS Foundation Trust is the largest hospital trust in the Tees Valley, serving the people of Middlesbrough, Northallerton, Redcar and Cleveland, Hambleton and Richmondshire and beyond
  • 2 acute care hospitals (900 beds)
  • 7 community hospitals

HEADQUARTERS 

Northallerton, UK

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CHALLENGE

South Tees Hospitals FT has continually faced financial constraints as well as patient flow challenges. An especially harsh winter in 2011/2012 exacerbated what was already a difficult situation, driving up bed-occupancy rates and increasing the number of delayed discharges, patient outliers and the number of operations needing to be cancelled.

SOLUTION

The Case Managers use the Medworxx software to conduct daily assessments on each patient, enter the patient data into Medworxx and then carry that data into the hospitals’ daily bed management and multidisciplinary team meetings conducted on each ward.

RESULT

Patient assessment and bed utilisation data is comprehensive, accurate and reliable. This is enabling South Tees Hospitals FT to not only tackle patient flow barriers and bottlenecks at both the ward level and organization-wide but also to identify process efficiencies and potential savings for re allocation and or re-investment.