Customer Success - SiriusXM Satellite Radio

Getting Sirius About Online Retailing.

Getting Sirius About Online Retailing.

With inventory selling quickly during the holidays, Truition's flexibility made it possible for us to quickly add new product lines during November and December to take advantage of distribution opportunities and shifting holiday demand.

SiriusXM Satellite Radio

Quick Facts

  • Provider of streaming music, news, sports and talk over 100 channels via satellite.
  • Broadcasts to more than 20 million subscribers in automobiles, boats, RVs and in their offices.
  • Service is available pre-installed in automobiles from all major automakers.

INDUSTRIES

Retail

EMPLOYEES

1,001 – 5,000

HEADQUARTERS

New York, NY

SOLUTIONS

Truition eCommerce

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CHALLENGE

SiriusXM was faced with a fast-approaching holiday season and intense competition. SiriusXM went to market looking for an eCommerce platform that provided greater scalability and was easier to operate and maintain than its existing solution.

SOLUTION

SiriusXM identified Truition's platform as the solution that would meet their need to deliver a feature-rich experience to customers and web visitors in order to drive new online sales.

RESULT

SiriusXM saw tremendous sales growth during the holiday season, with conversion rates more than doubling and accessories making up a considerable percentage of total sales. Truition was able to develop and deliver a robust eCommerce solution in just 60 days — well below the aggressive 90-day timeline.