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Documents
274 Documents
Case Study: DB Schenker Logistics

Case Study: DB Schenker Logistics

DB Schenker Logistics becomes a 3PL leader with Aptean. With IMI Warehouse Management (iWMS) Schenker Logistics has achieved better resource utilization, flexibility and a growing market share.

Knova Knowledge Management Communities

Knova Knowledge Management Communities

The Knova Communities solution elevates the value of forums by incorporating them into the overall customer experience, reducing incidents to the support center and increasing loyalty and customer feedback.

Analytics for Knova Knowledge Management

Analytics for Knova Knowledge Management

Powered by industry-leader QlikView, Aptean Analytics will help you analyze data over long periods of time to answer pressing business questions that will help you drive to the truth about your service levels.

Knova Knowledge Management Self-Service

Knova Knowledge Management Self-Service

Learn how Knova Self-Service can drive a superior customer experience by providing relevant answers through a patented search platform to increase customer satisfaction and loyalty, as well as deflect unnecessary calls.

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