Learn how your company can use this comprehensive set of solutions spanning self-service, customer management, chat, communities and proactive, just-in-time support—fueled by a patented, best-of-breed KM platform and backed by advanced analytics—to provide integrated, multi-channel customer service and support.
What sets Knova apart? Most knowledge tools out there are lightweight modules made to handle simple FAQs and backed with basic search that can return dubious results. Knova is fully realized KM built for the enterprise. This piece offers detailed differentiators that make Knova the choice for the world’s largest service and support organizations
Aptean Professional Services is lending our expertise to ensure your success.