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What Happens When the Customer Experience Breaks?

What Happens When the Customer Experience Breaks?

A practical and informative look at what you can do to limit the damage that can occur and turn negative experiences into positive impressions when your customer experience processes break down.

Join Shep Hyken, renowned author and expert in the customer experience field along with Matt Keenan, Aptean vice president of Customer Relationship Management, for a practical and informative look at what you can do to limit the damage that can occur and turn negative experiences into positive impressions when your customer experience processes break down.

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