Aptean Customer Support

Driving your business success

Aptean Customer Support

Our solutions, services, and support deliver the competitive edge your business needs to succeed today – and tomorrow. With our wide array of comprehensive support services, we can quickly and accurately answer your technical questions and keep your business moving forward.

Aptean Support Center:  https://support.aptean.com/selfservice
   
Activplant  
Main Support Phone Number (North America): + 1 877 528 7217
Support Email: ApteanSupport_activplant@aptean.com

 
Advanced Public Safety (APS)  
Main Support Phone Number (North America): +1 954 354 3000 (Option 3)
Support Email: support@aps.us
   
Apprise  
Main Support Phone Number: +1 610 991 3900
   
AssetPoint  
Support Phone Number: + 1 864 458 3300
Support Email: Apteansupport_Tabware@aptean.com
   
Axis ERP  
Main Support Phone Number (North America): +1 866 626 8880
Support Email: apteansupport_axis@aptean.com
   
Catalyst WMS
Main Support Phone Number (North America): + 1 414 362 6700 
Main EMEA Support Phone Number:  +44 (0) 208 127 8603
Out of Hours EMEA Support Phone Number:  +44 (0) 7699 782105


Cimnet  
Main Support Phone Number (North America): + 1 866 626 8880
Main EMEA Support Phone Number: +49 800 5893465
Main APAC Support Phone Number:  + 86 755 2674 5448
   
Compiere   
Main Support Phone Number (North America):  + 1-888-315-1148
   

Computron
 
North America:
+ 1 866 203 8416
EMEA: + 44 (0) 20 7681 6376
AUS/APAC: + 1 800 753 775 
+ 61 3 9005 4921 
Support Email:
ApteanSupport_computron@aptean.com
Web self-service:
https://support.aptean.com/selfservice/
   

CoreTrac   
Main Support Phone Number:  + 1 512 236 9120
Support Email: apteansupport_coretrac@aptean.com
 

 

Diamond Municipal Solutions   
Main Support Phone Number:  +1-888-367-2299
Support Email: apteansupport_diamond@aptean.com
   
DTR   
Main Support Phone Number (North America):  + 1 866 626 8880
   
Event Management Framework   
Main EMEA Support Phone Number:  + 44 (0) 800 085 0066 
Secondary Support Phone Number (German):  + 49 89 689502-0 
   
Encompix    
Main Support Phone Number (North America):  + 1 866 626 8880 
Support Email: apteansupport_encompix@aptean.com
   
Factory MES  
Main Support Phone Number (North America): +1 800 771 6244
Main EMEA/APAC Support Phone Number : + 44 800 085 0066
Support Email: factorymessupport@aptean.com
   
FDM Software  
Support Phone Number: +1 604-986-9927
Toll Free Support Number: +1-877-986-9927
Support Email: apteansupport_fdm@aptean.com
   
GoMembers AMS
 
Main Support Phone Number: +1 800 632 8634
Support Email: gosupport@aptean.com
   
GoMembers 4-Gov  
Main Support Phone Number: +1-312-464-1520
Support Email: Apteansupport_Gomembers@aptean.com
   
GQ Life Sciences (LifeQuest/GenomeQuest)
 
Web Ticket: www.gqlifesciences.com/support
   
Intuitive ERP   
Main Support Phone Number (North America):  + 1 866 626 8880


   
IMI Supply Chain  
Main Support Phone Number (North America)
8am-5pm EST:
+1 856 988 3822
Support Phone Number (EMEA)
M-F 8am-5pm GMT +1:
+46 (0) 451 38 33 66
   
IRMS|360   
Support Phone number (8AM – 5PM CST):  +1 630-493-7851   
Support Phone number (5PM – 8AM CST):  +1 630-493-7850 
Support Email: apteanirms360support@aptean.com 
   
Knova   
Main Support Phone Number (North America):  + 1 888 837 2941 
Main Support Phone Number (APAC):  (317) 573-5646 
Main Support Phone Number (EMEA):  +44 (0) 8701 127 449 
Main Support Phone Number (ANZ):  +61 (02) 9955 0526 
Main Support Phone Number (SEA):  +60 8 3-6209 9565 
Main Support Phone Number (Japan, Japanese Only):  +81 3-3275-5099 
   
Made2Manage   
Main Support Phone Number (North America):  +1 866 626 8880 
Main Support Phone Number (EMEA):  +44 (0) 845 293 7577 
   
MedWorxx   
Main Support Phone Number (North America):  +1 800 274 0432 x319 
Main Support Phone Number (UK):  +0 800 014 8402 x319 
Main Support Phone Number (FR):  +33 800 908145
Support Phone Number (Toronto):  +1 416 642 1278 x319 
Support Email:  medworxxsupport@aptean.com
   
Onyx   
Main Support Phone Number (North America):  +1 888 275 6699   
Main Support Phone Number (Japan):  +81 3 4590 6016 
Support Email: OnyxSupport@aptean.com

 
Pathfive   
Main Support Phone Number:  +1-866-578-5157
   
Pivotal CRM & Marketfirst  
Main Support Phone Number (North America): +1 800 771 6244
Support Phone Number (North America): +1 888-315-5312
Main Support Phone Number (India): +1 800 771 6244 
   
Product Configurator   
Main Support Phone Number (North America):  + 1 888 265 4693 
   
Relevant   
Support Email:   Relevant.Support@aptean.com
   
Respond   
Main Support Phone Number (EMEA): +44 (0) 800 085 0066
Main Support Phone Number (North America): +1 800 771 6244
   
Ross ERP  
Main Support Phone Number (North America): +1 800 771-6244
Main Support Phone Number (EMEA):  +44 (0) 800 085 0066
Main Support Phone Number (EMEA - Barcelona):  +39 93 480 28 50 
Main Support Phone Number (Japan):  +81 3-3275-5099 


   
Saratoga CRM  
Main Support Phone Number (North America): +1 800 771 6244
Main Support Phone Number (Germany):  +49 89 689502-0 
Main Support Phone Number (Sweden):  +46 8 442 11 80 
Main Support Phone Number (France):  01 70 98 06 06 
Main Support Phone Number (India):  +91 (80) 3998-8000 
Support Email: apteansupport_encompix@aptean.com
   
Stone Orchard Software   
Main Support Phone Number:  +1 (800) 932-3388 
   
SupportSoft and Service Gateway   
Main Support Phone Number (North America):  +1 866 830 9248 
Main Support Phone Number (EMEA/APAC):  317 249-1909
 
Surveyor
Main Support Phone Number (North America):  +1 317 249-1228
Support Email: support@verdiem.com
 
Tempest  
Main Support Phone Number: +1 888 836 9957
Support Phone Number: +1(604) 597-2846 ext 1
Support Email: apteansupport_tempest@aptean.com
 
 
TradeBeam  
Main Support Phone Number:
+1 888 311 1415 (option 2)
Support Email: tradebeamsupport@aptean.com
 
USTI   
Main Support Phone Number:  +1 800-456-8784 ext 2 
   
Vadim Software   
Main Support Phone Number:  +1 877 465 7654 
Support Email: apteansupport_vadim@aptean.com
   
Verdiem (Surveyor and EvokeIT)   
Main Support Phone Number:  +1 317 249-1228 
Support Email: support@verdiem.com
   
WorkTech   
Main Support Phone Number: +1 877 309 6054
Support Phone Number: +1 905 309 6054
Support Email: apteansupport_worktech@aptean.com
   
Yfactor   
Support Email: support@yfactor.com