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Thought Leadership
The FCA’s Business Interruption Insurance Test Case: What Now?

The business interruption insurance test case brought by the United Kingdom’s Financial Conduct Authority (FCA) made its way to the country’s Supreme Court…

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Thought Leadership
Mortgage Prisoners – What Steps Can the Industry Take to Help?

Borrowers trapped in their current, more expensive mortgage who can’t re-finance for a cheaper loan have been dubbed “mortgage prisoners” in recent years…

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Thought Leadership
CCPA Compliance: 7 Lessons to learn from similar European regulations

2020 saw the General Data Protection Regulation’s (GDPR) second birthday and the introduction of the California Consumer Privacy Act (CCPA), two far-reaching…

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Thought Leadership
10 ways to navigate RG 271 with a complaints management system

Regulatory Guide 271 (RG 271) set out by The Australian Securities and Investments Commission is forcing financial services businesses to assess how they…

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Thought Leadership
4 key considerations to ensure consistency and quality when project planning

There’s more pressure than ever to deliver projects on time, on budget and on brief. It’s vital that we look to guarantee the consistency and quality of…

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