The Aptean Blog

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Culture

Culture
How Aptean is Serving Our Customers During COVID-19

As we approach mid-May, it’s become clear that the global COVID-19 pandemic will be neither short-lived nor limited in either its impact on industries…

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Culture
Aptean’s COO Alan Somerville Believes Success Lies in the Details

Alan Somerville, Aptean’s Chief Operating Officer, is a man of many talents. He’s an executive here at Aptean; he manages a department comprised of nearly…

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Culture
Mitigate the Gap between Customer Expectations and Actual Experiences

Mitigate the Gap between Customer Expectations and Actual Experiences Did you know that a typical business only hears from 4% of its dissatisfied customers?…

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Culture
Effectively Manage Customer Complaints: 8 Challenges To Overcome

As technology evolves, so do customers’ expectations. Consumers want their voices heard along the customer journey, which presents businesses with a new…

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Culture
A Letter to Our Customers and Partners

Aptean’s Commitment during the COVID-19 Pandemic In times of such global uncertainty, we want you to know that Aptean and each of our companies are committed…

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