The Aptean
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Financial Services

Thought Leadership
How Software Templates Can Expedite ROI

In the midst of an economic downturn, organizations around the world are looking for ways to minimize software implementation time and maximize their return…

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Thought Leadership
Is SaaS Complaint Management the Right Fit for our New Normal?

Aptean Respond’s Sandeep Kang looks at how a cloud deployment can increase the resilience of a complaints management system. While the long-term economic…

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Thought Leadership
Home Is Where The Heart Of Customer Experience Is

Antony Jagger, Manager, Customer Solutions, Aptean, looks at some of the challenges associated with mobilising customer services teams in the financial…

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Customer Success
MYJAR Eliminates Complaint Tracking Workarounds with Aptean Respond

Managing complex information by spreadsheet is one of the business world’s ultimate workarounds. MYJAR took care of this problem by choosing Aptean Respond…

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