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Matt Keenan

CRM Is Going Mobile And Gaining Insights For Food & Beverage

As they become more and more intuitive, CRM solutions will become more adopted and integrated in unforeseen ways. As a result, food and beverage companies…

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News
Four CRM Trends for 2016

Increasing the value of data, focusing on user experience, highlighting a solution's personal value and adapting to the pace of the digital age will keep…

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News
Why Complaint Handling Is More Important Than Ever for the Insurance Industry

By utilizing software that captures every complaint, archives it and makes it available across the entirety of the frontline, companies can prepare for…

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News
Nurturing Your CRM Program: Growing from Infancy to Adulthood

The technology and processes we use day to day, such as our CRM programs, need the same care and attention to flourish, just as we did in our own infancy,…

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Get Back to the Basics: a CRM Approach

Understand how to use CRM technology to your advantage with your target demographic and get back to the basics with your customers. Ensure that the customer…

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