News & Press

Tag:

AI

News
IFAS at Risk of Hefty Costs Without Robust Complaints System

Financial advisers could be faced with large costs if they fail to adopt a holistic system for handling complaints before next year’s reform, industry…

More
News
Why Complaint Handling Is More Important Than Ever for the Insurance Industry

By utilizing software that captures every complaint, archives it and makes it available across the entirety of the frontline, companies can prepare for…

More
Press
Aptean's Updated Respond Solution Helps Financial Services Companies Stay in Compliance

Atlanta, July 7, 2015— Today, Aptean announced the launch of the latest version of its Respond complaints and feedback management solution. Respond 6.0…

More
News
The Blame Game: Complaints Handling in Financial Services

In response to the FCA’s complaints handling consultation paper, Aptean gathered an industry focus group to gauge reaction. While the participants agreed…

More
News
Financial Industry Concerned Over FCA Complaint Reforms

Aptean’s Duane George speaks on the concerns that the UK financial services industry has expressed over the additional workload and costs likely to be…

More


Categories

Media Relations

Stephanie Zercher
Director, Global Corporate Communications
678-681-9070


Subscribe