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AI

News
Why Complaint Handling Is More Important Than Ever for the Insurance Industry

By utilizing software that captures every complaint, archives it and makes it available across the entirety of the frontline, companies can prepare for…

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Press
Aptean's Updated Respond Solution Helps Financial Services Companies Stay in Compliance

Atlanta, July 7, 2015— Today, Aptean announced the launch of the latest version of its Respond complaints and feedback management solution. Respond 6.0…

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News
The Blame Game: Complaints Handling in Financial Services

In response to the FCA’s complaints handling consultation paper, Aptean gathered an industry focus group to gauge reaction. While the participants agreed…

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News
Financial Industry Concerned Over FCA Complaint Reforms

Aptean’s Duane George speaks on the concerns that the UK financial services industry has expressed over the additional workload and costs likely to be…

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Press
Aptean Respond Wins 2015 Customer Product of the Year Award

Atlanta, February 9, 2015 — Aptean Respond was named as a winner of the 2015 CUSTOMER Product of the Year Award, presented by CUSTOMER magazine. Aptean…

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Mark Pileski
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(647) 499-6583


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