Tag:
Aptean Respond
News
Keep Calm and Automate
Keep Calm and Automate (August 17, 2020) Customer expectations are rapidly rising across industries, and none more so than in the world of complaints management.…
More
News
The Duty of Care
The Duty of Care (July 5, 2020) This year has seen a substantial increase in the number of vulnerable customers across all sectors, making it more important…
More
News
Building Customer Strategy with Aptean Respond
A positive customer experience is the most important way for businesses to measure their success. It has become increasingly important to provide interactions…
More
News
RSA Insurance Group Saves 3,700 Hours Annually with Aptean Respond
RSA Insurance Group is one of the world’s longest-standing general insurers. Over the years, they’ve adapted and added new processes within its complaint…
More
News
Aptean Respond Helps Support Customer Vulnerabilities
In the UK, the payment protection insurance (PPI) scandal won’t soon be forgotten. It is one of the largest consumer scandals England has ever seen, costing…
MoreCategories
Media Relations
Nicole O'Rourke
Chief Marketing Officer
