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Aptean Respond

News
More Staff or More Efficient Staff?

Demands on frontline customer service reps are increasing as consumers expect a higher standard of response. If you cannot provide it, your customers will…

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News
The Debate: How Is Fintech Changing the Ways Financial Institutions Operate

A panel of experts including Aptean's Duane George give their thoughts on the ways technology is changing the ways financial institutions work. Read the…

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News
IFAS at Risk of Hefty Costs Without Robust Complaints System

Financial advisers could be faced with large costs if they fail to adopt a holistic system for handling complaints before next year’s reform, industry…

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News
Why Complaint Handling Is More Important Than Ever for the Insurance Industry

By utilizing software that captures every complaint, archives it and makes it available across the entirety of the frontline, companies can prepare for…

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Press
Aptean's Updated Respond Solution Helps Financial Services Companies Stay in Compliance

Atlanta, July 7, 2015— Today, Aptean announced the launch of the latest version of its Respond complaints and feedback management solution. Respond 6.0…

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Media Relations

Stephanie Zercher
Director, Global Corporate Communications
678-681-9070


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