News & Press

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Customer Experience

News
Aptean Medworxx Partners with the NNUH to Develop a World-Class Integrated Care System

“Effective use of the Medworxx system enables us to identify blockages to efficient patient flow and gives us a focus around which to design solutions,”…

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News
Why You Need to Make the Right Call Over Quality Assurance

Accurate information and transparent processes improve loyalty among both customers and employees, which becomes easier to achieve because QA encourages…

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News
Spotting Vulnerable Customers: How Quality Assurance Can Help

A key way to identify less visible types of vulnerability is to review your customer service team’s cases. Reviewing cases, or carrying out Quality Assurance…

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Press
Aptean Introduces New Identity

Alpharetta, GA, January 29, 2018 — Aptean, a leading global provider of mission-critical, industry-specific software solutions and support, has introduced…

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Press
Aptean Expands Text Analytics Capabilities with TheySay Acquisition

Alpharetta, GA, January 3, 2018 — Aptean, a leading global provider of mission-critical enterprise software solutions, has acquired TheySay, a best-in-market…

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Media Relations

Stephanie Zercher
Director, Global Corporate Communications
678-681-9070


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