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The Attrition Mission
It’s never been easier or quicker to switch suppliers and service providers, with digital innovation and digital disruptors providing customers with the…
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Out with the Old; in with the New
One of the most highly regulated industries, the financial services sector faces the daily challenge of complying with a whole host of regulatory and legislative…
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Changing Consumer Behavior Impacts Complaint Management Software Demands
A customer complaint management tool is proving to be a key focus for businesses who want to better align their service delivery with the heightened expectations…
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As the Customer Journey Evolves So Does the Role of the Customer Experience Officer
Historically, the customer experience officer (CXO) has been tasked with ensuring and maintaining a positive relationship between the brand and the customer.…
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Apprise Listed Among Best ERP Software of 2020
Aptean Apprise ERP is an all-in-one system designed to handle everything consumer goods importers and distributors need to grow their business. TechRadar…
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Media Relations
Nicole O'Rourke
Chief Marketing Officer
