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The Attrition Mission

It’s never been easier or quicker to switch suppliers and service providers, with digital innovation and digital disruptors providing customers with the…

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Out with the Old; in with the New

One of the most highly regulated industries, the financial services sector faces the daily challenge of complying with a whole host of regulatory and legislative…

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Changing Consumer Behavior Impacts Complaint Management Software Demands

A customer complaint management tool is proving to be a key focus for businesses who want to better align their service delivery with the heightened expectations…

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As the Customer Journey Evolves So Does the Role of the Customer Experience Officer

Historically, the customer experience officer (CXO) has been tasked with ensuring and maintaining a positive relationship between the brand and the customer.…

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Apprise Listed Among Best ERP Software of 2020

Aptean Apprise ERP is an all-in-one system designed to handle everything consumer goods importers and distributors need to grow their business. TechRadar…

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Nicole O'Rourke
Chief Marketing Officer


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