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More Staff or More Efficient Staff?

Demands on frontline customer service reps are increasing as consumers expect a higher standard of response. If you cannot provide it, your customers will…

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Using Technology to Stay Proactive Will Help Manufacturers Navigate FSMA in 2016

Although technology with track and trace capabilities to help eliminate human error has been available long before the FSMA came into play, there are a…

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Big Data: the Right Prescription for Providers and Patients

As healthcare moves toward more of an evidence based model, data will play more of an instrumental role. Now more than ever, it’s important for healthcare…

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Majority of Manufacturers Feeling Impact from FSMA

More than three-quarters of manufacturing customers have experienced some level of impact from FSMA, according to Aptean. Traceability, supplier and facility…

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Four CRM Trends for 2016

Increasing the value of data, focusing on user experience, highlighting a solution's personal value and adapting to the pace of the digital age will keep…

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Media Relations

Stephanie Zercher
Director, Global Corporate Communications
678-681-9070


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