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Thought Leadership

News
Improving Asset Reliability to Move Towards Best-in-Class

Food and beverage manufacturers invest heavily in their assets. Unscheduled asset downtime results in lower production efficiency and higher maintenance…

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News
GTM Solutions: Making a World of Difference

At least one dozen agencies in the United States implement trade embargoes against approximately 30 countries, in addition to list-based sanctions and…

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News
WCO Adopts Trade Facilitation Agreement

The benefits of reducing global trade costs, which is the goal of the Trade Facilitation Agreement, are evident: in 2013 the OECD estimated that a 1% reduction…

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Creating Brand Advocates from Customer Complaints

A browse through social media reveals a world where even the smallest everyday occurrences are shared publicly. Any interaction with a business - good…

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Why Customer Experience Matters in Consumer Banking

Banks need to place customer experience at the front and center of their operations to ensure their customers remain, as well as to protect a reputation…

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Media Relations

Stephanie Zercher
Director, Global Corporate Communications
678-681-9070


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