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Thought Leadership

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Manufacturing Execution Systems and the Human Factor

In factories, it is the people that know ‘their’ machines best, and the people who are best positioned to inform management on work cycle improvements.…

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The Debate: How Is Fintech Changing the Ways Financial Institutions Operate

A panel of experts including Aptean's Duane George give their thoughts on the ways technology is changing the ways financial institutions work. Read the…

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Why Complaint Handling Is More Important Than Ever for the Insurance Industry

By utilizing software that captures every complaint, archives it and makes it available across the entirety of the frontline, companies can prepare for…

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Track and Trace Technology: One Cure for the Common Recall

Sophisticated, yet intuitive, track and trace solutions can help brands ensure product safety, secure customer trust and meet industry and government regulatory…

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The Blame Game: Complaints Handling in Financial Services

In response to the FCA’s complaints handling consultation paper, Aptean gathered an industry focus group to gauge reaction. While the participants agreed…

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Kristin Agnelli
VP, Global Marketing
(678) 806-8936


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