News & Press

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Ensure Your Team Has the Right Skills and Tools to Support Your Customers

Aptean Respond is a complaint management solution to support your customer experience efforts. While investing in the right technology is the first step,…

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Digitalization pushes Food and Beverage Companies towards finding the right ERPs

2020 has been deemed ‘the digital decade’, which encourages companies to embrace technologies to provide a greater competitive advantage. Enterprise resource…

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Aptean Embraces Digitalization in the Food & Beverage Industry

The UK’s food and beverage manufacturing industry has become an increasingly difficult market to be in. The industry needs to adapt to a modernized world…

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Building Customer Strategy with Aptean Respond

A positive customer experience is the most important way for businesses to measure their success. It has become increasingly important to provide interactions…

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RSA Insurance Group Saves 3,700 Hours Annually with Aptean Respond

RSA Insurance Group is one of the world’s longest-standing general insurers. Over the years, they’ve adapted and added new processes within its complaint…

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Media Relations

Nicole O'Rourke
Chief Marketing Officer


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