Building Customer Strategy with Aptean Respond
February 20, 2020
A positive customer experience is the most important way for businesses to measure their success. It has become increasingly important to provide interactions with customers, which lead to favor and loyalty towards a company’s brand.
Aptean’s Martin Ellingham divulges the important steps to ensure effective customer strategy in his piece, The Five Building Blocks of Successful Customer Strategy, featured on The Magazine for Customer Service Managers & Professionals.