Aptean Insights
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- Blog Post 18 Juni 2024What Is Complaint Management Software and How Does It Work?In a regulated industry like financial services, optimizing your complaints handling function is key—let’s dive into how the right system does just that.
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- Blog Post 2 Apr 20245 Trends in der Getränkeindustrie: Neue Herausforderungen und Chancen entstehenDa mehrere Trends die Branche im Sturm erobern, ist jetzt der richtige Zeitpunkt für Ihr Getränkeunternehmen, davon zu profitieren. Bleiben Sie mit dieser Zusammenfassung auf dem Laufenden.
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- Blog Post 30 Jan 2024Transform Your Fleet Operations With These 3 Transportation Management SolutionsLooking to slash fleet costs? Elevate your customer service game? Transform your logistics operation? Find out how with advanced tools built for the job.
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- Blog Post 10 Jan 2024Complaint Handling Software: Benefits Beyond the Complaints TeamThe best complaint handling software delivers value to your customers and internal stakeholders right across your organization. Explore those benefits today.
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- Blog Post 17 Aug 20235 Apparel Industry Tactics Brands Use to Reduce Costs and Propel GrowthEconomic headwinds have companies employing these five apparel industry tactics to reduce costs and propel growth. Explore what they’re doing, now.
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- Blog Post 20 Juni 2023Driving Efficiency and Improving Visibility with ePOD TechnologyFind out how an ePOD solution helps you streamline on-site data capture, improve visibility throughout your operation and reduce inbound queries.
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- Blog Post 1 Juni 2023How To Optimize Your Complaint Handling Process for Customer Service ExcellenceDiscover how to optimize your complaint procedure in each of the five key stages to secure better outcomes for both your customers and your business.
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- Blog Post 2 Mai 2023Maximizing 3PL Efficiency and Profitability with Advanced Truck Route Planning SoftwareWhen distribution is your business there’s no room to hide—your operation must be as productive as possible. Discover how routing software can help.
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- Brochure 15 Feb 2023Aptean Respond: Driving Business Value with Effective Complaints HandlingSimplify complaint handling while improving outcomes and elevating customer experience with our case and complaints management software. Discover Aptean Respond.
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- News 1 Feb 2023Aptean ernennt Marianne Chikos zum Chief Customer OfficerBestellung stärkt Fokus auf Verbesserung der Customer Experience
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- Blog Post 26 Jan 2023Ownership and Accountability for Frontline ComplaintsWith more businesses securing first-point-of-contact resolutions, how can you increase ownership and accountability when managing frontline complaints?
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- Blog Post 18 Jan 2023Creating a Frictionless Customer Complaint JourneyOrganizations must ensure seamless end-to-end complaint experiences to retain customers. We look at how you can create a frictionless customer complaint journey.
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- Blog Post 5 Jan 2023Features to Look For in Customer Complaint Management SoftwareWhen evaluating the options, do you know which features separate the customer complaint management systems from the rest? Find out now.
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- Blog Post 20 Dez 2022Customer Vulnerability: Ensuring Fair and Equitable Complaint OutcomesAs the vulnerable population in society rises, what can financial services businesses do to fulfil their duty of care for fair and equitable complaint outcomes?
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- Blog Post 1 Dez 2022Automation on the Frontline of Customer Complaints in the Financial Services IndustryFind out how automation is the key to delivering significant customer experience improvements in financial services complaint handling.
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