Aptean Insights
Ob Brancheneinblicke, Produktdetails, bevorstehende Veranstaltungen oder Neuigkeiten: Hier finden Sie alles. Durchsuchen Sie die folgenden Kategorien oder kontaktieren Sie einen unserer Experten, wenn Sie eine Frage haben.
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- Datenblätter 28 Apr 2021Aptean Respond - Training PackagesOur training courses are example-led and tailored to the context of your specific Aptean Respond solution. Empower your team to get the most out of Aptean Respond, today.
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- Whitepaper 25 Feb 2021Aptean Respond Whitepaper: A Prime Source of Business IntelligenceLearn to leverage customer social media feedback to elevate the customer experience. Click here for more on the value of your customers' social media feedback.
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- Datenblätter 8 Feb 2021Aptean Respond - SocialAptean Respond's Social module connects your case management team with your company's social media accounts to interact with social feedback through the Aptean Respond platform. Click here to find out how, now.
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- Blog Post 28 Mai 2020Managing Your Social Media Platforms and How a Complaint Management System Can HelpLearn more about how valuable a complaints management system (CMS) can be when it comes to managing your social media accounts.
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- Blog Post 23 Mai 2017Social Media: Opportunity for Engagement or Cause for Complaint?Do you really know the extent to which this activity impacts your customer service?
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