Aptean Insights
Whether you’re looking for industry insights, product details, upcoming events or our latest news—it’s all right here. Browse the categories below or get in touch with one of experts if you have a question.
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eBook 18 Oct 2022Complaints Coffee Club 2022 – The UK’s Complaints Community ForumSnapshot of the interesting and thought-provoking sessions facilitated by Aptean and The Collaboration Network since January 2022.Download
Blog Post 3 Aug 2022What It Takes To Be Fully Recall-Ready in the Food and Beverage IndustryRecalls can have a staggering impact on any food or beverage business, but there’s nothing to fear if you’re confidently recall-ready—here’s how to get there.Learn More
Blog Post 2 Aug 20225 Challenges for Consumer Goods Businesses and How the Best PLM Software Helps You Tackle ThemWhen facing pressure from all sides—like government agencies and discerning shoppers—PLM software is the key to success for consumer goods businesses.Learn More
Blog Post 7 Jun 2022Observing World Food Safety Day: 4 Ways to Reinforce Your EffortsWorld Food Safety Day serves as a logical moment to revisit your organization’s approach—here are 4 ways you can improve your efforts.Learn More
eBook 13 Apr 2022The Heart of the UK Complaints CommunityThis eBook shares insights from the Complaints Coffee Club, a platform from the Collaboration Network supported by Aptean.Download
eBook 12 Apr 2022Aptean Respond eBook: Achieving Customer Service ExcellenceCustomer success stories with Aptean RespondDownload
Blog Post 22 Mar 20224 Steps to Create Excellent Food Product Traceability ProceduresWe all know how important food product traceability is, but how do you go about securing it? These four simple steps will help you establish clear procedures.Learn More
Blog Post 22 Feb 20224 Common Food and Beverage Facility Safety Concerns and How to Overcome ThemFind out how to overcome these common safety concerns on order to safeguard the well-being of your employees and make your facilities safer.Learn More
Blog Post 7 Feb 2022How To Tackle Customer Vulnerability and Achieve Service ExcellenceIn the financial services industry, managing customer vulnerability is critical and if done correctly can be the route to service excellence. Find out how, now.Learn More
Blog Post 26 Jan 2022How to Prepare for a Food Safety Audit: Understanding Regulations and Ensuring ComplianceA food safety audit doesn’t have to seem like a threat. By understanding the regulations and following a clear checklist you can ensure compliance with ease.Learn More
Blog Post 5 Jan 2022Fight Food Safety Risks on 5 Key FrontsMinimizing food safety risk is critical, not only for consumer health, but for your brand’s reputation and profitability too. Here are five key fronts to focus on.Learn More
Blog Post 5 Jan 2022Make Customers Feel Valued Through the Complaints JourneyIt’s quicker and easier than ever for your customers to switch suppliers. So you have to up your game, making them feel valued throughout the complaint process.Learn More
Blog Post 16 Dec 2021Preparing for the New FDA Food Traceability GuidelinesThe FDA’s new “Proposed Rule for Food Traceability” looks set to tighten legal traceability requirements. Let’s take a look at what that means for your business.Learn More
Blog Post 23 Nov 2021Black Friday Shopping: Supporting Vulnerable CustomersWe look at how financial services businesses can ensure the fair treatment of their vulnerable customers at this busy time.Learn More
eBook 19 Nov 2021Aptean Respond eBook - Customer Vulnerability: Putting Guidance into PracticeHow Organisations Can Drive Positive Change and Support Vulnerability Within their Customer ExperienceDownload
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