Aptean Insights
Whether you’re looking for industry insights, product details, upcoming events or our latest news it’s all right here. Browse the categories below or get in touch with one of our experts if you have a question.
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- eBook 18 Oct 2022Complaints Coffee Club 2022 – The UK’s Complaints Community ForumSnapshot of the interesting and thought-provoking sessions of the Complaints Coffee Club facilitated by Aptean and The Collaboration Network since January 2022.
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- Blog Post 3 Aug 2022What It Takes To Be Fully Recall-Ready in the Food and Beverage IndustryRecalls can have a staggering impact on any food or beverage business, but there’s nothing to fear if you’re confidently recall-ready—here’s how to get there.
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- Blog Post 2 Aug 20225 Challenges for Consumer Goods Businesses and How the Best PLM Software Helps You Tackle ThemWhen facing pressure from all sides—like government agencies and discerning shoppers—PLM software is the key to success for consumer goods businesses.
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- eBook 12 Apr 2022Aptean Respond eBook: Achieving Customer Service ExcellenceA purpose-built complaint and case management system can elevate the experience of your customers. Click here to see how Aptean Respond clients benefit from our industry-specific solution.
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- Blog Post 22 Feb 20224 Common Food and Beverage Facility Safety Concerns and How to Overcome ThemFind out how to overcome these common safety concerns on order to safeguard the well-being of your employees and make your facilities safer.
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- Blog Post 7 Feb 2022How To Tackle Customer Vulnerability and Achieve Service ExcellenceIn the financial services industry, managing customer vulnerability is critical and if done correctly can be the route to service excellence. Find out how, now.
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- Blog Post 26 Jan 2022How to Prepare for a Food Safety Audit: Understanding Regulations and Ensuring ComplianceA food safety audit doesn’t have to seem like a threat. By understanding the regulations and following a clear checklist you can ensure compliance with ease.
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- Blog Post 16 Dec 2021Preparing for the New FDA Food Traceability GuidelinesThe FDA’s new “Proposed Rule for Food Traceability” looks set to tighten legal traceability requirements. Let’s take a look at what that means for your business.
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- eBook 19 Nov 2021Aptean Respond eBook: Customer Vulnerability - Putting Guidance into PracticeLearn how organisations can drive positive change and support vulnerability within their customer experience. Find out how, now.
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- Blog Post 10 Nov 2021Aptean’s Food and Beverage 2021 Global Symposium – Pioneering in the Protein Sector Session RecapWe recap Joel Crews’s session at our Global Food and Beverage Symposium focusing on the changes the pandemic has wrought on the meat and poultry sector.
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