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Aptean Equipment ERP Case Study: Equipment Depot

Aptean Equipment ERP Case Study: Equipment Depot


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Aptean Equipment ERP Case Study: Equipment Depot

25 Mar 2021


  • Equipment Depot Masters Operations With Aptean Equipment ERP

Since 1951 Equipment Depot has been a trusted brand in material handling equipment. With over 50 service locations spanning 23 states, the business offers a diverse product mix including forklifts, scissor lifts, boom lifts, telehandlers, skid steers and backhoes.

Equipment Depot has more than 1,750 employees that sell, service, rent and provide parts and training for more than 50 of the top equipment brands.

The Challenge

Equipment Depot was working towards standardization of business tools and processes. Central to that effort was the company’s plan to adopt a new enterprise resource planning (ERP) system.

For an organization with complex operations like Equipment Depot, replacing the software that runs the entire business, including multiple vendor offerings and homegrown tools in one shot was a challenge.

  • Difficulty managing complex operations

  • Need for an affordable, fully integrated, long-term solution

Equipment Depot needed an ERP system that was future-proofed and provided by a trusted vendor.

The Solution

Equipment Depot selected Aptean Equipment ERP over 15 other solutions from different vendors, using an 80-person selection committee to conduct the evaluation process.

The committee felt that Aptean’s partnership with Microsoft would ensure that Equipment Depot could consolidate its financial and business systems on a platform designed for the future.

Additionally, Equipment Depot decided to partner with Aptean because its project team has experience in the equipment industry. There are few vendors that build software to meet the needs of serialized equipment dealers.

The Results

Today, Equipment Depot has more than 5,000 pieces of rental equipment in its system, and almost everyone in the company is using Aptean Equipment ERP in some capacity, including over 900 technicians that can receive and fulfill dispatched service requests.

  • Effective management of more than 5,000 pieces of rental equipment

  • Company-wide adoption of new platform

  • Technicians fulfilling service requests quickly and efficiently

Now in the post-implementation phase, Equipment Depot is poised for growth and confident that the future-proof system can help the company remain efficient and agile in a competitive marketplace. That’s what an industry-specific, fully integrated ERP solution can do for equipment businesses looking to take their next big step forward.

Ready for a Tailored Equipment Dealer Management ERP?

The equipment sales, rental and service industry is complex with an intricate web of challenges that set it apart from other industries. That’s why generic solutions just won’t cut it.

To transform your operation and accelerate your growth, you need a solution purpose-built for equipment dealers, supported by a team that knows your industry inside-out.

That’s the Aptean advantage.

Get in touch with our expert team today to arrange your personalized demo or get pricing details.

Ready to transform your equipment dealer business?

We’ve got the specialized industry software to help your organization thrive.