Aptean Insights
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Blog Post 1 Sep 2025Close the GAP: The Importance of Governance, Accountability and Performance Monitoring in Complaints ManagementImprove complaints handling with stronger governance, accountability and data-driven performance.Learn More
Blog Post 27 Aug 2025Your Step-By-Step Guide to a Reliable Food Product Recall ProcedureRecalls can have a staggering impact on any food or beverage business, but there’s nothing to fear if you’re confidently recall-ready—here’s how to get there.Learn More
Blog Post 4 Aug 2025The 4 Reasons Traceability in Food Manufacturing Is Essential for SuccessTraceability in food and beverage is essential for success—let’s take a look at the key reasons why and how choosing the right technology is critical.Learn More
Blog Post 16 Jun 2025Combining Human Empathy and AI in Financial Services To Transform Complaint HandlingSmart tech meets human touch—see how AI and empathy can reshape complaint handling in financial services.Learn More
Blog Post 29 May 2025Outsmarting Climate Disruption in the Fresh Produce Supply ChainFrom crop failures to supply gaps—see how produce companies can use tech to outsmart climate volatility.Learn More
Infographic 17 Apr 2025Five Areas To Apply AI in Your Food and Beverage OperationNew research by Aptean has identified five key areas where manufacturers can successfully apply AI to drive tangible business improvements.Download
Blog Post 26 Mar 2025The Impact of AI in the Food and Beverage Industry: An Expert Q&A With Benny Dor and Chad MerckGet the scoop from our chat with Benny Dor from Aptean and Chad Merck from Microsoft about the impact of AI in the food industry.Learn More
Success Story 10 Feb 2025Aptean PLM, Lascom Edition Case Study: MoninMonin has been manufacturing high value products for foodservice and hospitality professionals since 1912. When the time came for a system upgrade, Aptean PLM met the challenge. Find out how, now.Read Story
Infographic 5 Feb 2025Top 10 Benefits of AI in Food and BeverageNew research by Aptean shows that organizations implementing AI see significant benefits across multiple business areas. We asked respondents to indicate the top advantages from implementation of the technology.Download
Blog Post 3 Dec 2024Appetite for Change: Key Food and Beverage Industry and Technology Trends for North America in 2025Get a taste of 2025’s top technology trends—from regulatory pressures to the dominance of AI—from our extensive food industry research.Learn More
Success Story 20 Nov 2024Helping Our Customers Thrive With Our Ecosystems of Cloud SolutionsDiscover how our cloud-based, industry-specific solutions empower businesses to overcome unique challenges, drive productivity, and fuel growth.Play story
Blog Post 20 Nov 2024How Staff Benefit From a Customer Complaint Handling SystemFind out how the right complaint handling system helps boost employee well-being and satisfaction while reducing turnover rates and improving service.Learn More
Blog Post 1 Nov 2024Webinar Roundup: Expert Insights on Customer Vulnerability in Complaints ManagementHear from the experts on how financial services firms like yours can balance compliance and compassion when it comes to customer vulnerability.Learn More
Blog Post 30 Oct 2024Smart Support for Sensitive Situations: How Technology Enhances Communication With Vulnerable CustomersSimplify the process of identifying and supporting vulnerable customers in your financial services firm—find out how from expert Martin Canwell.Learn More
Blog Post 24 Oct 2024Providing Exceptional Care for Vulnerable Customers: Q&A With Industry Expert, Helen PettiferFor financial services firms, providing exceptional care for vulnerable customers is paramount so we dove into the topic with industry expert Helen Pettifer.Learn More
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