Aptean EAM Case Study: Morey’s Piers

Morey’s Piers & Water Parks is a classic seaside amusement park located on The Wildwoods Boardwalk, New Jersey. Operated since 1969, the family-owned park is run by the second-generation Morey brothers, Will and Jack. Morey’s Piers has over 100 rides and attractions, including three amusement piers and two beachfront waterparks—welcoming over 3 million visitors annually. In 2019, Morey’s Piers celebrated its 50^th anniversary and was named Amusement Park of the Year by Amusement Today Magazine.

The Challenge

As Morey’s Piers grew, its internal infrastructure needed to expand as well. Without visibility into its maintenance processes, however, that was a severe struggle.  The company was dealing with the following challenges:

• Outdated legacy system that led to company-wide inefficiencies

• No insight into inspections and safety checks

• Manual, paper-based maintenance processes resulted in reporting issues

• Lack of visibility into site-wide inventory

Director of Maintenance, Pat Smith, has quite a bit of work to do and a large staff to manage. It’s a big job but Smith and his team are dedicated to making Morey’s Piers the type of place that patrons are excited about, now and for years to come. To do that, everything must be in tip-top shape.

The Solution

In 2007, Morey’s Piers implemented enterprise asset management (EAM) software from Aptean. Because the park is only open during those crucial summer months, it’s essential that, as a business, it runs successfully during that time. Aptean EAM helps with that. With its simple and intuitive search function, it can be easy to go back several years to look for repair or maintenance history. The software also has an excellent check-and-balance system.  “When we looked at Aptean EAM, the solution was very user-friendly and extremely adaptable. It was more innovative than the solution we were previously using and it could grow with us. We wanted to go paperless eventually, and we went from including four guys in the system, to now over 60.”—Richard Penna, Group Logistics Manager

The Results

With Aptean EAM’s inventory management tools, users can ensure the right parts get to the right place at the right time, further maximizing asset performance and optimizing stocking levels. Smith admits, “We don’t do a thing in maintenance that doesn’t go through Aptean EAM because the system allows for the kind of reporting we need. It keeps track of the data if there’s downtime or maintenance needed.” Aptean EAM’s ease-of-use proves to be invaluable for the Morey’s Piers team. Smith says, “Anytime somebody is looking for a document, resource or part, it’s easy to find and easy to do. It’s an easy program to learn, and it’s a great program to track your data.” The company was able to reap the following benefits:

• Automated inspection checklists for full visibility into park-wide safety audits

• Enabled a 90% paperless environment across the entire organization

• Gained the ability to track over 80,000 pieces of inventory

• Recorded an uptime of more than 99%

Aptean EAM supports Morey’s Piers safety initiatives and the many state compliances. One of the best parts of this: Morey’s Piers’ data input is automated. The solution enables electronic execution and storage of inspections and work orders and then produces an audit report. Smith says, “We’re heavily regulated, so we have visitors unannounced all the time from the state of New Jersey. In 2017, Morey’s Piers migrated its on-premise system to the cloud, and Smith said they love it. The company no longer has to rely on its IT department for equipment maintenance, purchase new servers, update solutions and store data as Aptean manages all of that. The transition to the cloud has been invaluable for reporting efficiency and has further supported their paperless supporting goal.

Keep the Fun Running With Aptean EAM

In the attractions and entertainment industry, where downtime is not an option and the pressure of tight seasonal schedules, high visitor volumes and stringent safety requirements is always looming, Aptean EAM offers better peace of mind and huge efficiency gains.

With our software, your equipment will be maintained with precision and your team will be able to act quickly, giving you the confidence to keep the fun running.

Whether you’re running an amusement park, family entertainment center or manufacturing production line, Aptean's enterprise asset management software is the perfect fit. Our EAM is purpose-built with the capabilities to help you improve maintenance efficiency, streamline inspections and extend asset life. By doing so, it can significantly reduce downtime, leading to cost savings and increased revenue—whether you're managing thousands of inventory parts or hundreds of high-stakes safety checks.

With the convenience of cloud deployment and mobile access, Aptean EAM puts you in control. You'll always have the insights you need to operate safely and efficiently. Plus, our in-house experts understand the unique compliance, documentation and seasonality demands of your industry. From day one, we'll work closely with your team to ensure your maintenance strategy is optimized for performance and ready to support growth.

If you're ready to increase uptime, go paperless and bring more fun to your operations, get in touch with our experts or schedule a personalized demo today to see how Aptean EAM can transform your maintenance management. Don't let downtime ruin the fun—take the first step towards a more efficient and profitable operation today.