Aptean Insights
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Blog Post 2 Mai 2023Maximizing 3PL Efficiency and Profitability with Advanced Truck Route Planning SoftwareWhen distribution is your business there’s no room to hide—your operation must be as productive as possible. Discover how routing software can help.Learn More
Brochure 15 Févr 2023Aptean Respond: Driving Business Value with Effective Complaints HandlingSimplify complaint handling while improving outcomes and elevating customer experience with our case and complaints management software. Discover Aptean Respond.Download
Blog Post 26 Janv 2023Ownership and Accountability for Frontline ComplaintsWith more businesses securing first-point-of-contact resolutions, how can you increase ownership and accountability when managing frontline complaints?Learn More
Blog Post 18 Janv 2023Creating a Frictionless Customer Complaint JourneyOrganizations must ensure seamless end-to-end complaint experiences to retain customers. We look at how you can create a frictionless customer complaint journey.Learn More
Blog Post 5 Janv 2023Features to Look For in Customer Complaint Management SoftwareWhen evaluating the options, do you know which features separate the customer complaint management systems from the rest? Find out now.Learn More
Blog Post 20 Déc 2022Customer Vulnerability: Ensuring Fair and Equitable Complaint OutcomesAs the vulnerable population in society rises, what can financial services businesses do to fulfil their duty of care for fair and equitable complaint outcomes?Learn More
Blog Post 1 Déc 2022Automation on the Frontline of Customer Complaints in the Financial Services IndustryFind out how automation is the key to delivering significant customer experience improvements in financial services complaint handling.Learn More
Blog Post 1 Nov 2022Tirez parti des Tendances "Healthy" grâce à un PLM Spécifique à l'Industrie AgroalimentairePour tirer parti de la tendance croissante aux produits alimentaires et aux boissons plus sains, vous aurez besoin d'un processus optimisé de développement de nouveaux produits. Entrez dans le PLM spécifique à l'industrie.En savoir plus
Blog Post 14 Oct 2022Aptean Respond Summer Release 2022 – The Latest Edition of Aptean's Complaint Management SystemWe look at how the latest version of our complaint management system can help streamline the end-to-end customer complaint journey and improve outcomes.Learn More
Blog Post 29 Sept 2022Customer Experience Excellence – The Key to Compliance, Retention and Good OutcomesWith research showing that customer experience is key to compliance and customer retention, you can use tech to ensure customer experience excellence.Learn More
Blog Post 2 Août 20225 Défis pour votre entreprise de biens de consommation et comment le meilleur logiciel PLM vous aide à les releverFace à la pression de toutes parts, le logiciel PLM est la clé du succès pour les entreprises de biens de consommation.En Savoir Plus
Blog Post 7 Juil 2022Complaint Quality Assurance: More Than Just Customer OutcomesComplaint quality assurance has evolved. We look at how complaint QA can deliver new insights and oversight to inform continuous improvement.Learn More
Blog Post 7 Juin 2022Observing World Food Safety Day: 4 Ways to Reinforce Your EffortsWorld Food Safety Day serves as a logical moment to revisit your organization’s approach—here are 4 ways you can improve your efforts.Learn More
Blog Post 4 Mai 2022Functional Foods: Nutritious, Delicious and Peaking in PopularityWith functional foods continuing their rise in popularity, we take a look at what exactly, they are, what’s driving demand and how you can capitalize on this boom.Learn More
Blog Post 23 Mars 2022The Benefits of Food Recipe Management Software and 6 Best Practices to EmployPerfecting, protecting and consistently applying your product recipes is fundamental to your business, so streamlining the process with dedicated software is vital.Learn More
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