Material Handling Equipment Software Built for Parts, Fleets and Service
Your dealership manages complex part inventory, mixed fleets and field service, all at once, and generic software just can’t keep up. That’s why our material handling equipment dealer management software is user-friendly, built for the equipment industry and designed to streamline operations across sales, rental, service and parts.
Material Handling Solutions for Every Part of Your Business
Running a material handling dealership means juggling multiple functions, often across separate systems. We’ve brought every solution you need onto one AI-powered platform, so you can deploy them individually or all together.
Uniting Your Material Handling Operations With AppCentral
Our AI-platform, AppCentral, brings your material handling software together, giving you unified data, practical insights and workflow automations, including purpose-built AI agents for the equipment industry. As a result, you can:
Align your teams across sales, service and parts
Anticipate part inventory needs before stockouts happen
Spot equipment issues before they cause downtime
Gain end-to-end visibility and control
Practical Functionality for Complex Material Handling Operations
Explore what implementing these solutions looks like day to day, with functionality designed for your industry.
Sales & Service Management
Manage the full lifecycle of forklift and warehouse equipment sales and aftersales with integrated customer relationship management (CRM), quoting, invoicing and service tracking, built for both retail and high-volume B2B fleet accounts.
Parts & Inventory Management
Material handling means thousands of small, fast-moving SKUs. Get real-time visibility across every location, automate reorders, and manage transfers and returns without losing track of stock.
Rent Management
Warehouse and logistics needs spike fast. Track equipment availability, rental agreements, rates, invoicing and damage reports so you can meet short-term demand without missing a beat.
Workshop Planning & Field Service
Dispatch technicians to customer warehouses and distribution centers with drag-and-drop scheduling, mobile access and digital work orders, whether service happens in-house or on-site.
Multi-Location Support
Run sales, service and rentals across multiple branches and warehouses from one unified system, keeping customers, resources and reporting consistent no matter where equipment moves.
OEM Integrations & Warranty Claims
Integrate directly with forklift and material handling OEMs for parts ordering, warranty claims and serial number tracking, cutting manual admin at every step.
Customer Communication & Authorization
Send quotes, confirmations and digital work approvals by email, so warehouse and distribution customers get fast answers without the back-and-forth.
Route & Delivery Optimization
Plan efficient routes for technician dispatch and equipment delivery across warehouses and distribution centers. AI-powered scheduling keeps service calls and shipments moving without wasted time.
Extra Confidence With a DMS Built on Microsoft Dynamics 365 Business Central
Our material handling equipment dealer management software is powered by Microsoft Dynamics 365 Business Central, pairing Aptean's deep industry expertise with a platform businesses already know and trust. The result: a familiar, user-friendly interface, secure cloud hosting and built-in AI tools, all in one dealer management system.
Expert Insights for Equipment Dealerships
Unlock expert guidance and industry perspectives to help you operate smarter every day.
A Beginner's Guide to Dealer Management Software
Learn what dealer management software is, how it supports equipment dealerships and the key capabilities that improve sales, service and operations.
10 Benefits of an Equipment Dealer Management System That Drive Faster, Smarter Dealership Operations
Discover how intelligent DMS platforms help equipment dealerships simplify complexity, gain clarity and improve efficiency, visibility and customer experience.
Vertical AI: What It Is, Why It Matters and How It Works in Practice
Learn what vertical AI is, how it differs from horizontal AI, and why industry-specific AI outperforms generic tools in manufacturing, logistics and more.
Ready to see our equipment dealer management software in action?
Reach out to our team to schedule a personalized demo—so you can see exactly what our software can do for your operations.