Aptean Distribution ERP Success Story: Over and Back
Glen Levitan, CFO of Over and Back, talks about how his company's relationship with Aptean over the last several years has yielded great success for the business.
About
Transcript:
Everyone in our industry or other industries that service these big retailers will tell you they all have the same challenges: You don't want to worry about your software. You want a company that's progressive enough to be changing with their needs and demands as they come up or even before they come up.
Over and Back is an importer and distributor of tabletop housewares. We distribute to large retailers. We source goods in the Far East in China and Hong Kong. We also source goods in Europe. We distribute all over the world. One of the biggest challenges we had was warehouse controls. We had different types of warehousing needs for different types of customers.
Another thing was getting data out and analyzing in a way that we needed to look at it. Whatever challenges I had, Apprise seemed to have an answer for. I love the way that the import process flowed right through receipts into accounts payable and everything was tied together to eliminate mistakes of payments.
EDI is vital to our business today and to have it integrated in our packet is a big plus for us. To be able to seamlessly bring the orders in and process and send documents and data back out to our customers is vital. From China all the way to California and everywhere in between, we're all on the same database, we're all sharing the same live up-to-date data.
Exporting data from our old system into our new system was pretty seamless because we were prepared. We were able to get online pretty quickly without doing any major customizations. Apprise is able to handle our business right out of the gate.
A lot of the times when we need something changed or a customer has a new demand. It's usually already built into Apprise and we can just turn it on. To meet the demands of today's retailers, it's great to have a collaborative team. They're always there to help and answer our questions. We've been on Apprise for over eight years, and I really feel like we've become more partners than customer and provider.
If your business wants to utilize our industry-specific distribution ERP software like Over and Back, contact us today to get started.
Related videos:
Recent Blogs
ERP Migration Mistakes: 5 Critical Areas to Avoid
Discover 5 migration-specific mistakes that derail ERP projects. Learn how legacy system transitions differ from new implementations and avoid costly post-go-live failures.
Before and After: How AI in Transportation and Logistics Enables Smarter and Smoother Operations
See how AI in transportation and logistics transforms daily operations—from maintenance to routing—with real before-and-after scenarios from Jim Endres.
Comparing Food and Beverage ERP Solutions and Preparing Your Business for Implementation
Learn how to evaluate ERP options based on industry fit, functionality and vendor expertise so you can select a system that supports long-term success.
Logistics Trends To Act On in 2026: What’s Shaping the Industry Right Now
2026 won’t be a quiet year for logistics. From AI-driven planning to sustainable transportation and workforce change, see what you should have your eye on.
Insights From Microsoft for Building High-Value, Scalable AI Projects
Eduardo Kassner shares Microsoft’s proven framework for choosing, testing and scaling AI projects that deliver real business value.