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Material Handling Equipment Software Built for Parts, Fleets and Service 

Your dealership manages complex part inventory, mixed fleets and field service, all at once, and generic software just can’t keep up. That’s why our material handling equipment dealer management software is user-friendly, built for the equipment industry and designed to streamline operations across sales, rental, service and parts. 

Uniting Your Material Handling Operations With AppCentral 

Our AI-platform, AppCentral, brings your material handling software together, giving you unified data, practical insights and workflow automations, including purpose-built AI agents for the equipment industry. As a result, you can:

Align your teams across sales, service and parts

Anticipate part inventory needs before stockouts happen

Spot equipment issues before they cause downtime

Gain end-to-end visibility and control

Capabilities

Practical Functionality for Complex Material Handling Operations

Explore what implementing these solutions looks like day to day, with functionality designed for your industry. 

Sales & Service Management 

Manage the full lifecycle of forklift and warehouse equipment sales and aftersales with integrated customer relationship management (CRM), quoting, invoicing and service tracking, built for both retail and high-volume B2B fleet accounts.

Parts & Inventory Management 

Material handling means thousands of small, fast-moving SKUs. Get real-time visibility across every location, automate reorders, and manage transfers and returns without losing track of stock. 

Rent Management

Warehouse and logistics needs spike fast. Track equipment availability, rental agreements, rates, invoicing and damage reports so you can meet short-term demand without missing a beat. 

Workshop Planning & Field Service

Dispatch technicians to customer warehouses and distribution centres with drag-and-drop scheduling, mobile access and digital work orders, whether service happens in-house or on-site. 

Multi-Location Support 

Run sales, service and rentals across multiple branches and warehouses from one unified system, keeping customers, resources and reporting consistent no matter where equipment moves. 

OEM Integrations & Warranty Claims

Integrate directly with forklift and material handling OEMs for parts ordering, warranty claims and serial number tracking, cutting manual admin at every step. 

Customer Communication & Authorisation 

Send quotes, confirmations and digital work approvals by email, so warehouse and distribution customers get fast answers without the back-and-forth.

Route & Delivery Optimisation 

Plan efficient routes for technician dispatch and equipment delivery across warehouses and distribution centres. AI-powered scheduling keeps service calls and shipments moving without wasted time.

Microsoft

Extra Confidence With a DMS Built on Microsoft Dynamics 365 Business Central 

Our material handling equipment dealer management software is powered by Microsoft Dynamics 365 Business Central, pairing Aptean's deep industry expertise with a platform businesses already know and trust. The result: a familiar, user-friendly interface, secure cloud hosting and built-in AI tools, all in one dealer management system.

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Expert Insights for Equipment Dealerships

Unlock expert guidance and industry perspectives to help you operate smarter every day. 

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Blog

Beginner's Guide to Dealer Management Software

Understand how Dealer Management Software can help you with your growth as an equipment provider.

Sept 16th, 2021
Blog

10 Benefits of an Equipment Dealer Management System That Drive Faster, Smarter Dealership Operations

Explore how an equipment dealer management system helps unify sales, service and rental operations while improving efficiency and profitability.

Jul 7th, 2026
Blog

Vertical AI: What It Is, Why It Matters and How It Works in Practice

Learn what vertical AI is, how it differs from horizontal AI, and why industry-specific AI outperforms generic tools in manufacturing, logistics and more.

Aug 13th, 2026

Ready to see our equipment dealer management software in action? 

Reach out to our team to schedule a personalised demo—so you can see exactly what our software can do for your operations.