Aptean Insights
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- Blog Post 22 Apr 2024Prevention Is Better Than Cure: Why Your Complaint Handling Strategy Has the Wrong GoalPrevention really is better than the cure. When it comes to your complaint handling strategy, it’s time to stop treating the symptoms and solve the root cause.
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- Blog Post 12 May 2023Managing Complaints in the Gambling Industry: How Can Businesses Improve?With the UK Government proposing major changes to how the industry is regulated, how can gambling businesses use technology to improve complaint handling?
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