Aptean Insights

For UK financial firms, regulatory compliance is a paramount. Discover how dedicated complaint handling software can tackle all your compliance headaches.

Shawbrook’s decision-makers chose Aptean Respond, a leading complaints management system, with a cloud deployment on the Software as a Service (SaaS) model. Learn more, now.

Understand the parameters of the European Council’s Packaging and Packaging Waste Regulation and get expert insights into its implications.

Trying to force-fit complaints processes into a CRM like Salesforce often leads to inefficiencies, higher costs and increased regulatory risk. Discover how purpose-built Aptean Respond is better.

Using CRM to manage your complaints process can make it harder to reach quick, cost-effective case resolutions and raise your risk of regulatory referrals.

It can be tempting to bolt complaint management onto your existing CRM, but most companies find that a specialist solution is best in the end. Let’s dive into why.

With lower costs, easier accessibility and increased security, raising the bar on your complaints handling is easier with cloud-based software. Find out how, now.

Adherence to regulations is crucial with each country or region having its own set of rules that cosmetic manufacturers must adhere to. Learn how to navigate the evolving legal frameworks as your operations expand internationally.

Taking a proactive approach to complaints management can deliver operational, financial and customer satisfaction improvements. Find out how to use complaints management software to tackle problems at their source.

From deforestation and greenwashing to MoCRA and microplastics, here’s what you need to know about the biggest upcoming regulatory changes.

The best complaint handling software delivers value to your customers and internal stakeholders right across your organisation. Explore those benefits today.

Regulatory compliance cannot be ignored—take a look at the legislation your business must adhere to and find out how an industry-specific ERP supports compliance.

With the first MoCRA enforcement deadline almost here, we’ve put together these FAQs to help your business prepare for the more stringent standards to come.

For process manufacturers in the food, beverage, cosmetics and personal care sectors, changes in California legislation are bringing big changes.

With automation and digital transformation high priorities, it’s time to investigate how the manufacturing software trifecta of ERP, EAM and OEE can help you.